Customer Relationship Management (CRM) Market & Social CRM – Global Advancements, Forecasts & Analysis (2013 – 2018)
- Language: English
- 248 Pages
- Published: June 2013
- Region: Global
TechNavio's analysts forecast the Global SRM Software market to grow at a CAGR of 7.98 percent over the period 2011-2015. One of the key factors contributing to this market growth is the growing demand for real-time interaction with suppliers. The Global SRM Software market has also been witnessing increasing demand for SaaS-based solutions. However, lack of cross-functional collaboration could pose a challenge to the growth of this market.
TechNavio's report, the Global SRM Software Market 2011-2015, has been prepared based on an in-depth analysis of the market with inputs from industry experts. The report covers the Americas, the EMEA and APAC regions; it also covers the Global SRM Software market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.
Key vendors dominating this market space include Ariba Inc., JDA Software Group Inc., Oracle Corp., and SAP AG.
Other vendors mentioned in the report: Epicor Software Corp., Iasta Inc., Zycus Inc., Computer Sciences Corp. (CSC) CloudSRM, Biznet Solutions Ltd., and Whiztec Software.
Key questions answered in this report:
What will the market size be in 2015 and at what rate will it grow?
What key trends is this market subject to?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the opportunities and threats faced by each of these key vendors?
What are the strengths and weaknesses of each of these key vendors?
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01. Executive Summary
03. Market Coverage
04. Market Landscape
04.1 Market Size and Forecast
04.2 Five Forces Analysis
05. Geographical Segmentation
06. Key Leading Countries
07. Vendor Landscape
08. Buying Criteria
09. Market Growth Drivers
10. Drivers and their Impact
11. Market Challenges
12. Impact of Drivers and Challenges
13. Market Trends
14. Key Vendor Analysis
14.1 SAP AG
14.2 Oracle Corp.
14.3 Ariba Inc.
14.4 JDA Software Group Inc.
15. Other Reports in this Series
List of Exhibits:
Exhibit 1: Global Supplier Relationship Management Software Market 2011-2015 (US$ billion)
Exhibit 2: Global SRM Software Market by Applications
Exhibit 3: Global Supplier Relationship Management Software Market by Geographical Segmentation 2011
Exhibit 4: Global Supplier Relationship Management Software Market by Vendor Segmentation 2011
Exhibit 5: Business Segmentation of SAP AG
Exhibit 6: Business Segmentation of Oracle Corp.
Exhibit 7: Business Segmentation of Ariba Inc.
Exhibit 8: Business Segmentation of JDA Software Group Inc.
TechNavio Announces the Publication of its Research report - Global Supplier Relationship Management Software Market 2011-2015
TechNavio today launched its report Global Supplier Relationship Management Software Market 2011-2015 based on an in-depth analysis covering the Americas, and the EMEA and APAC regions. The report aims to aid decision makers' understanding of the significant trends impacting this market.
Commenting on the report, an analyst from TechNavio's Enterprise Computing team said: ''It is evident that supply chains have become very complex over the last few years. Many suppliers are doing business with customers in different industries across the world. It becomes very difficult to track the performance of suppliers operating worldwide. Supplier performance management (SPM) is the set of processes that enables enterprises to effectively measure the performance and thereby help in improving the performance of suppliers. With the help of SPM applications, the organizations can have better visibility of supplier performance and reduce supply chain-related errors.''
According to the report, the enterprises in the Manufacturing sector introduced the concept of supplier relationship management (SRM), because of the huge losses faced due to inventory-related errors. Currently, manufacturing enterprises are using SRM software for real-time interaction with suppliers and reducing inventory-related errors. It detects the inventory deficiency automatically and sends signals to suppliers in order to address it. Since suppliers are also connected to the system, they can fulfill the order in real-time. Also, in the period of low supplier commitment, the organizations can locate new suppliers and negotiate the best agreements. Therefore, the organizations can interact with suppliers in real-time and can place the order much faster.
Further, the report discusses that the presence of a large number of open-source SRM vendors is one of the major challenges faced by the Global SRM Software market.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to a SWOT analysis of the key vendors.