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Community Association Management Answer Book, 2008-2009 Edition
Vendome Group, LLC


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The only practical resource that provides quick, authoritative answers to some of today's most pressing community association management problems and sources of confusion.

Managing a community association can be very complicated. There are so many rules, restrictions, and regulations that govern community associations. As a result, complying with the rules may be harder than it seems.

The Community Association Management Answer Book, 2008–2009 Edition, is designed for community association board members and managers – and the professionals who advise them. It provides quick, authoritative answers to some of today's most pressing community association management problems and sources of confusion. It uses simple, straightforward language to help you deal with these complicated issues.

This new Answer Book helps you to:

- Minimize your association's potential for liability
- Make sure your community complies with fair housing and ADA requirements
- Effectively negotiate with contractors and other third parties
- Use the latest technology for conducting elections
- Prevent criminal activity and provide better safety features
- Prepare your association for arbitration
- Reduce employee turnover
- Do credit checks on potential residents
- Find the right insurance agent
- Put processes in place for dealing with emergencies and natural disasters
- Comply with local zoning laws
- Keep maintenance and repair issues from escalating
- Deal with unpaid assessments

Community Association Management Answer Book includes practical pointers, model contract language, model policies, and other tools you can put to immediate use. New and expanded topic coverage provides guidance on:

- Protecting your board's and members' rights through better contract language
- Working more effectively with contractors
- Using mediation and arbitration to your advantage
- Improving the management of your community
- Putting the latest technology to work in your community
- Dealing with zoning issues

Community Association Management Answer Book gives you literally more than 200 proven answers, strategies, tips, techniques, and practical tool. Here are just a few:

- How a board member can minimize the risk of being sued because of a conflict of interest and what to put in a conflict-of-interest waiver
- Three steps that boards and managers should take when putting smoking banks into effect to mitigate smoking-related disputes
- Complying with the Department of Homeland Security's 'No-Match' regulations and four tips for reducing liability when receiving a No-Match letter
- What you need to know about the Virginia Graeme Baker Pool and Spa Safety Act, which affects swimming pool and spa suction outlet fittings and drain covers
- Adding a 'booting' clause to your association's parking contract to minimize parking problems
- Developing a fair housing code of conduct for your maintenance staff
- Avoiding tax troubles when using independent contractors
- Conducting better credit checks on potential members, and complying with the Fair Credit Reporting Act
- Adding penalties to your collection policy to encourage members to pay their assessments on time
- Effectively screening a security company, and making sure your contract with the company includes certain specifications
- Taking the bite out of a bedbug infestation in your community
- Doing an effective reference check when hiring an insurance agent
- Managing an aging-in-place community
- Deciding whether you need to use mediation or arbitration to settle a dispute

This new edition covers a new range of issues in an easy-to-understand question-and-answer format. The questions are organized by topic to allow for quick and easy access. Each answer specifically addresses the facts in the question, but also presents thought-provoking pointers on how to deal with other closely related circumstances.

Furthermore, many of the answers refer to cases that help to clarify the issues at hand. Community Association Management Answer Book also provides model letters and forms that you can use to help you run your property. For example, if you need a model clause for renters to boot illegally parked cars, you can easily locate that in the Table of Model Tools.

This book meets the challenges of providing answers that can be easily understood and applied, and model tools that can be easily adapted, making it a must-have in any community association manager's or board member's library.

Community Association Management Answer Book is the only single-volume work of its kind to provide so much reliable community association information and practical help in such easy-to-use form. There's nothing else like it in print.



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