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Survey 2012: Are Process Mapping and Modeling Tools Still Missing the Target? Product Image

Survey 2012: Are Process Mapping and Modeling Tools Still Missing the Target?

  • Published: November 2012
  • 29 Pages
  • MWD Advisors

In 2009 a landmark survey captured and benchmarked the state of the mapping and modeling tool market. In the summer of 2012 we conducted a new survey designed to identify trends, changes and areas for improvement. In this report we present the result of this latest survey, based on the inputs of over 500 process practitioners from around the globe. We invite you to join us as we share the findings from 2012 and provide insight into how things have changed in the last three years.

A summary of the original 2009 survey results can be found in the report Mapping and modeling tool usage and approaches 2009: a survey retrospective (free to download with a free MWD Advisors account).

Summary
Maps, models and pictures
The right tool for the right job?
The difference between mapping and modeling
The current state of the mapping and modeling tools market
Mapping is becoming more popular
modeling less popular
A mature modeling tool market, but still some change – with ARIS taking a significant hit
The role of bundled tools – and Minitab's Quality Companion
Mapping activity is still dominated by use of general drawing tools
A continuing mismatch between methods and tools
Dedicated followers of fashion?
Do you really get what you pay for?
Perceptions and adoption issues
Digging into the survey data
Survey demographics
Survey aim and topics
Section 1 – About your organisation
Section 2 – How your organisation uses process mapping/modeling tools
Section 3 – About the tools you use
Section 4 – Tool use and functionality
Section 5 – Methods and directions
Section 6 – Pricing and value

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