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Next Frontier in Omni Channel Commerce and Payments at Retailers in US Product Image

Next Frontier in Omni Channel Commerce and Payments at Retailers in US

  • ID: 2776180
  • February 2014
  • Region: United States
  • Knowledgefaber

The United States has a well-established retail industry. The retail industry has generated sales revenue of US$4.5 trillion from about 3.8 million retail establishments in 2013. Offline sales and online sales contribute to 94% and 6% of the total sales respectively.

Until early 2000's, the retail industry in the U.S. was primarily a brick and mortar system. The primary purpose of stores was to distribute products. Stores were in many cases the only means of distributing products to a specified market. Currently the brick and mortar sales are $4.25 trillion which grew at a CAGR of 2% over the last 5 years. The industry has undoubtedly witnessed slump in sales in the last five years with the emergence of ecommerce.

In the last 8 years ecommerce has played an increasingly important role in the U.S. retail industry. Electronic commerce is a type of industry where buying and selling of products or services are conducted over electronic systems such as the internet and other computer networks. The emergence of ecommerce has not affected the product prices, but has also resulted in bringing about a change in the way in which business is conducted.

The primary driver for READ MORE >

I. Executive Summary

II. Evolution of Retail Industry
a. Traditional Brick and Mortar Retail
i. Market Size - Past, present and Future
b. Effect of technology on traditional retail and emergence of e-commerce
i. Emergence of e-commerce
ii. Market Size - Past, present and Future

III. Emergence of Omni Channel Retail
a. Issues with setting up Omni Channel retailing
b. Role of POS terminals in Omni-Channel Retail

IV. Case Studies (Omni Channel Success)

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