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Human Resource Outsourcing (HRO) - Global Strategic Analysis

  • ID: 347960
  • February 2016
  • Region: Global
  • 472 Pages
  • Global Industry Analysts, Inc
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This report analyzes the worldwide markets for Human Resource Outsourcing (HRO) in US$ Million by the following Service Segments: Benefits Administration Services, Payroll Services, Education and Training Services, Recruitment Process Outsourcing, and Other Services.

The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, and Rest of World.

Annual estimates and forecasts are provided for the period 2014 through 2020. Also, a seven-year historic analysis is provided for these markets. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs.

The report profiles 201 companies including many key and niche players such as:

Accenture Plc
Adecco S.A.
Aon Hewitt LLC
Automatic Data Processing, Inc.
Capita HR Solutions

Note: Product cover images may vary from those shown
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I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS
Study Reliability and Reporting Limitations
Disclaimers
Data Interpretation & Reporting Level
Quantitative Techniques & Analytics
Product Definitions and Scope of Study
Benefits Administration Services
Payroll Services
Education and Training Services
Recruitment Process Outsourcing
Other Services

II. EXECUTIVE SUMMARY

1. INDUSTRY OVERVIEW
A Prelude
HRO
A Rapidly Growing BPO Segment
Snapshots
Growth Drivers
For Client Companies
For Service Providers
Growth Restraints
For Client Companies
For Service Providers
Market Outlook
Growth Opportunities in Service Segments
Emerging Markets to Drive Future Growth
Cost Reduction: Finding Favor Again in Difficult Times
Need for Regulatory Compliance Drives Adoption of HRO Services
Lowering Risk Levels & Simpler HRO Engagements
Key Growth Drivers
Multi-Process HRO (MPHRO): Favorable Prospects in the Long Run
Table 1: Global MPHRO Market (2015E): Percentage Breakdown of New Deals by Geographic Scope (includes corresponding Graph/Chart)
Table 2: Global MPHRO Market (2015E): Percentage Breakdown of New Deals by Type of Service Provider (includes corresponding Graph/Chart)
Shift towards Cloud-based Platforms Drives MPHRO Market
Sourcing Strategy/Model: Means to Achieve Business Process
Impact of the Economic Recession

2. COMPETITION
Table 3: Portfolio Mix of Leading Players
Single Process HRO Vs MPHRO (includes corresponding Graph/Chart)
Consolidation Gathers Pace in the HRO Industry
Table 4: HRO Vendor Landscape by Geographic Region
Major Players Vs emerging Players (includes corresponding Graph/Chart)
Payroll Outsourcing Services Landscape
Table 5: Leading Players in the Global Payroll Outsourcing Services Market (2014): Percentage Breakdown of Market Share for ADP LLC, Ceridian Inc., Intuit Inc., Paychex Inc. and Others (includes corresponding Graph/Chart)
Recruitment Process Outsourcing Market Leaders
Competition: Noteworthy Trends
Companies Focus on Competitive Sourcing While Considering Contract Renewals
Scalability
A Key Benefit Spurring Market Growth
Global Capabilities
A Key Vendor Selection Criterion
Shrinking Deal Sizes
Focus Grows on Short-term Deals
Multiple Vendor Relationships Gain Prominence
Right Mix of External and Internal Resources
Key to Competitive Edge
HR BPO Providers Target Services for Middle Market

3. KEY MARKET TRENDS
Cloud
The Preferred Platform for HRO
BPaas
A Growing Trend
Table 6: Global BPO Market (2012, 2015 & 2018): Percentage Share Breakdown of Revenues for BPaaS and Traditional BPO Segments (includes corresponding Graph/Chart)
Table 7: Third Party BPaaS Solutions as a Percentage of New HR Outsourcing Deals (includes corresponding Graph/Chart)
Cloud-Based Recruitment Software Rises in Popularity
HRO Analytics Gain Prominence in HR Management & Administration
Predictive Analytics
An Indispensable tool for HR
Robotic Automation Makes In Roads in HRO Industry
Trend towards Process Convergence
Moving to a ‘Transformational-Transfer’ Model
Focus Grows on Small and Mid-Size Companies
HR BPO Redefines HR Profession
End-to-End Services: Rise in HRO
Demographic Changes Support HRO Growth
Selective Approach Finds Favor
Offshore HR BPO: Driving Cost-Effectiveness
Focus on Business Process Improvement Gains Momentum
PEO Concept Gains Strength
Benefits and Drawbacks of PEO
Recruitment Process Outsourcing
Gaining Wider Attention
Factors Driving Growth in the RPO Market
Key Recruitment Process Functions Outsourced by Order of Importance
RPO Sector Registers Growth in Number of Deals
Table 8: Breakdown of Number of New RPO Deals by Geographic Scope: 2012-2014 (includes corresponding Graph/Chart)
Offshoring of RPO Services Picks Up Pace
Talent Acquisition
Changing Definition of RPOs
Payroll Outsourcing Services Rise in Adoption
Multi-Country Payroll Outsourcing
A High Growth Market
Benefits Administration: Offering Potential Growth Opportunities for Outsourcing
Table 9: Breakdown of Number of Active MCBAO Deals by Geographic Scope: 2012-2014 (includes corresponding Graph/Chart)
Trend towards Health & Welfare Services Drives Growth in BAO
Workforce Management Outsourcing Gains Pace
Learning Outsourcing Services
Fulfilling Training Requirements
Market Challenges
Challenges in HR Transformation
HRMS: A Competitor for HRO Market

4. SERVICE OVERVIEW
Introduction
Reasons for Outsourcing HR Services
Outsourced HR Functions
Overview of Major Segments
Benefits Administration Services
Payroll Services
Learning Services Outsourcing
Recruitment Process Outsourcing
RPO The Beginning
Comparison with Other Models
Drawbacks of RPO Model
Other Services
Hiring Administration Services
Workforce Administration
Advantages of HRO
Drawbacks of HRO Services
Evolution of HRO Market: A Glance at the Past
The HRO Process
Benefits of HRO Strategy
HRO Company
Traditional HR Vendors
Professional Employer Organization
Application Service Providers
Business Process Outsourcing
E-Services
HRO Types
Discrete Services
Multi-Process Services
Total HR Outsourcing
Approaches/Models of Outsourcing
Sole Sourcing
A Model for Increasing Operational Efficiency
One-Stop-Shop for Comprehensive HR Outsourcing
Multi-Source Approach: Gains Strength
Benefits of Multi-Sourcing Approach
Challenges Facing Multi-Sourcing Strategy
HCM Options
Major Issues While Outsourcing HR Services
The Statement of Work
Service Levels
Legal Considerations
HR B2B Exchanges
HR Portals
Integrated HR Offering
Full-Service HRO
Full-Service HRO Offers Substantial Value
Labor Arbitrage
Economies of Scale
Cross-Process Synergies
Other Benefits of Full-Service HRO
HRO Service Providers

5. SERVICE/PRODUCT INTRODUCTIONS
Cielo Introduces European Recruiter Training Programme
NGA Human Resources Unveils ResourceLink Express
Xero Introduces Integrated Payroll for Small Businesses in Three US States
Execupay Unveils PlatinumPay Xpress FI
Rimini Street Introduces Oracle EBS Payroll Service
TempFiller.com Introduces New Dental Staffing Service
Paybits Launches Employee Controlled Bitcoin Payroll
Sysgen RPO Unveils Remote Staffing Services
BBVA Compass Introduces New Payroll Management Service
Xero Introduces Novel Payroll Service
Rosetta Group Unveils New Online Payroll Service
Payroll Tax Network Unveils TaxNet™
BFSI Digital Stallions Forum Introduces Recruitment Services
Wave Introduces Payroll Tax Service in the US
BeautifulPeople.com Introduces Innovative Recruitment Service

6. RECENT INDUSTRY ACTIVITY
IBM Takes Over Meteorix
Financial Gravity Acquires MDP
KPMG Acquires HRSD of Towers Watson
Heartland Payment Systems Takes Over Payroll 1
ManpowerGroup Acquires Singapore and Australian Arm of Greythorn
Aon Hewitt Sells APAC Payroll Operations to Everstone Capital
First Colebrook Takes Over Abikay Business Solutions
Sterling Bancorp Takes Over Damian Services Corporation
Adecco Takes Over Knightsbridge Human Capital Solutions
NGA Human Resources Extends Partnership with SAP
Ceridian Joins the Payroll Service Alliance
Pinstripe and Ochre House Gets Rebranded as Cielo
AccessPoint HR Merges with Advance Employment
TempWorks Software Enters Europe Market with Launch of Total Recruitment Services in the UK
Tieto Inks Agreement with Aditro to Provide it Services
Intuit Acquires Acrede
Sage Takes Over PayChoice
Sage Acquires Exact Lohn
Intuit Takes Over PaySuite
TMF Group to Take Over KCS
BenePAY Merges with Lyceum Business Services
OmegaComp HR Takes Over HR to Go
Seaton Takes Over HRX
XRO Acquires Monchilla
Pinstripe Merges with Ochre House
PrincetonOne Merges With Vermillion Group
Advantage Payroll Services Merges with Associated Payroll Consultants
Heartland Payment Systems Takes Over Ovation Payroll Solutions
ADP Acquires Payroll S.A.
Aegis Obtains HR BPO Contract
Paychex Inks JV Agreement with Semco Partners
Adecco Launches Pontoon Unified CWS and RPO Organization
WNS Enters Strategic Partnership with Ramco Systems
Community Bank System to Acquire EBS-RMSCO

7. FOCUS ON SELECT GLOBAL PLAYERS
Accenture Plc (Ireland)
Adecco S.A. (Switzerland)
Aon Hewitt LLC (USA)
Automatic Data Processing, Inc. (USA)
Capita HR Solutions (UK)
Cielo, Inc.
Ceridian HCM, Inc. (USA)
CGI Group Inc. (Canada)
Empower Software Solutions, Inc. (USA)
Fidelity Management and Research LLC (USA)
General Outsourcing Co, Ltd. (Thailand)
Genesys (USA)
Hewlett-Packard Company (USA)
Infosys BPO Ltd. (India)
International Business Machines Corporation (USA)
Intuit, Inc. (USA)
Mercer, LLC (UK)
NGA Human Resources (UK)
Paychex, Inc. (USA)
Randstad Holding NV (The Netherlands)
Talx Corporation (USA)
Talent2 International Ltd. (Australia)
TriCore, Inc. (USA)
Ultimate Software Group, Inc. (USA)
Xerox Corporation (USA)

8. GLOBAL MARKET PERSPECTIVE
Table 10: World Recent Past, Current and Future Analysis for Human Resource Outsourcing by Geographic Region
US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 11: World Historic Review for Human Resource Outsourcing by Geographic Region
US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 12: World 14-Year Perspective for Human Resource Outsourcing by Geographic Region
Percentage Breakdown of Revenues for US, Canada, Europe, Asia-Pacific and Rest of World Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)
Table 13: World Recent Past, Current and Future Analysis for Benefits Administration Services by Geographic Region
US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 14: World Historic Review for Benefits Administration Services by Geographic Region
US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 15: World 14-Year Perspective for Benefits Administration Services by Geographic Region
Percentage Breakdown of Revenues for US, Canada, Europe, Asia-Pacific and Rest of World Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)
Table 16: World Recent Past, Current and Future Analysis for Payroll Services by Geographic Region
US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 17: World Historic Review for Payroll Services by Geographic Region
US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 18: World 14-Year Perspective for Payroll Services by Geographic Region
Percentage Breakdown of Revenues for US, Canada, Europe, Asia-Pacific and Rest of World Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)
Table 19: World Recent Past, Current and Future Analysis for Education & Training Services by Geographic Region
US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 20: World Historic Review for Education & Training Services by Geographic Region
US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 21: World 14-Year Perspective for Education & Training Services by Geographic Region
Percentage Breakdown of Revenues for US, Canada, Europe, Asia-Pacific and Rest of World Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)
Table 22: World Recent Past, Current and Future Analysis for Recruitment Process Outsourcing by Geographic Region
US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 23: World Historic Review for Recruitment Process Outsourcing by Geographic Region
US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 24: World 14-Year Perspective for Recruitment Process Outsourcing by Geographic Region
Percentage Breakdown of Revenues for US, Canada, Europe, Asia-Pacific and Rest of World Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)
Table 25: World Recent Past, Current and Future Analysis for Other Services by Geographic Region
US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 26: World Historic Review for Other Services by Geographic Region
US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 27: World 14-Year Perspective for Other Services by Geographic Region
Percentage Breakdown of Revenues for US, Canada, Europe, Asia-Pacific and Rest of World Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)

III. MARKET

1. THE UNITED STATES
A.Market Analysis
Current & Future Analysis
HR Outsourcing
A Growing Industry
Impact of Recession in Retrospect
Outsourcing of Individual HR Processes
Consolidating Vendor Landscape Offers Better Negotiating Capabilities
Factors Impacting Payroll outsourcing Services
Table 28: US Unemployment Rate (2008-2015) (includes corresponding Graph/Chart)
The Offshoring Advantage
Indian IT Outsourcers
A Way Out for Clients Seeking HR BPO Services
US Employers Opt for Selective Outsourcing
Frequently Outsourced HR Functions
Table 29: Major Outsourcing Activities in the US (includes corresponding Graph/Chart)
Product/Service Introductions
Strategic Corporate Developments
Key Players
B.Market Analytics
Table 30: US Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 31: US Historic Review for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 32: US 14-Year Perspective for Human Resource Outsourcing by Service Segment
Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)

2. CANADA
A.Market Analysis
Current & Future Analysis
HR Outsourcing: On an Upswing
B.Market Analytics
Table 33: Canadian Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 34: Canadian Historic Review for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 35: Canadian 14-Year Perspective for Human Resource Outsourcing by Service Segment
Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)

3. EUROPE
A.Market Analysis
Current & Future Analysis
A Glimpse of European BPO Market
Multi-Process HRO Initiatives in Europe
Near-Shore Service Delivery
A Key Consideration in Europe
RPO Market in Europe
Payroll Outsourcing Services
Strategic Corporate Development
B.Market Analytics
Table 36: European Recent Past, Current and Future Analysis for Human Resource Outsourcing by Geographic Region
France, Germany, Italy, UK and Rest of Europe Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 37: European Historic Review for Human Resource Outsourcing by Geographic Region
France, Germany, Italy, UK and Rest of Europe Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 38: European 14-Year Perspective for Human Resource Outsourcing by Geographic Region
Percentage Breakdown of Revenues for France, Germany, Italy, UK and Rest of Europe Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)
Table 39: European Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 40: European Historic Review for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 41: European 14-Year Perspective for Human Resource Outsourcing by Service Segment
Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)

3a. FRANCE
A.Market Analysis
Current & Future Analysis
B.Market Analytics
Table 42: French Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 43: French Historic Review for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 44: French 14-Year Perspective for Human Resource Outsourcing by Service Segment
Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)

3b. GERMANY
A.Market Analysis
Current & Future Analysis
A Major European HR BPO Market
Payroll Outsourcing Gains Wider Popularity
B.Market Analytics
Table 45: German Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 46: German Historic Review for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 47: German 14-Year Perspective for Human Resource Outsourcing by Service Segment
Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)

3c. ITALY
A.Market Analysis
Current & Future Analysis
B.Market Analytics
Table 48: Italian Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 49: Italian Historic Review for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 50: Italian 14-Year Perspective for Human Resource Outsourcing by Service Segment
Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)

3d. THE UNITED KINGDOM
A.Market Analysis
Current & Future Analysis
HR Outsourcing Market: An Overview
UK Outsourcing Companies Move Overseas
Rising Demand for HRO Services from Public Sector
Product/Service Launch
Strategic Corporate Developments
Key Players
B.Market Analytics
Table 51: UK Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 52: UK Historic Review for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 53: UK 14-Year Perspective for Human Resource Outsourcing by Service Segment
Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)
3e. REST OF EUROPE
A.Market Analysis
Current & Future Analysis
Service Launches
Strategic Corporate Developments
Key Players
B.Market Analytics
Table 54: Rest of Europe Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 55: Rest of Europe Historic Review for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 56: Rest of Europe 14-Year Perspective for Human Resource Outsourcing by Service Segment
Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)

4. ASIA-PACIFIC
A.Market Analysis
Current & Future Analysis
An Overview of HRO Market in Asia
Competition
Recruitment Process Outsourcing (RPO) Market
An Overview
HRO Providers Target Mid-Market Segment
Growing Prospects in SMB Segment
Key Challenges
China
Market Snapshots
Government Initiatives & Policies Boost Prospects
Multinationals Wield Significant Influence
Table 57: Chinese HRO Market by Region (2014): Percentage Share Breakdown for Shanghai, Beijing, Guangdong, and Others (includes corresponding Graph/Chart)
India
Vast Outsourcing Opportunities
Indian RPO Industry Holds Promise
Japan
Service Launches
Corporate Developments
Key Players
B.Market Analytics
Table 58: Asia-Pacific Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 59: Asia-Pacific Historic Review for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 60: Asia-Pacific 14-Year Perspective for Human Resource Outsourcing by Service Segment
Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)

5. REST OF WORLD
A.Market Analysis
Current & Future Analysis
Corporate Development
B.Market Analytics
Table 61: Rest of World Recent Past, Current and Future Analysis for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2014 through 2020 (includes corresponding Graph/Chart)
Table 62: Rest of World Historic Review for Human Resource Outsourcing by Service Segment
Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets Independently Analyzed by Annual Revenues in US$ Million for the Years 2007 through 2013 (includes corresponding Graph/Chart)
Table 63: Rest of World 14-Year Perspective for Human Resource Outsourcing by Service Segment
Percentage Breakdown of Revenues for Benefits Administration Services, Payroll Services, Education & Training Services, Recruitment Process Outsourcing, and Other Services Markets for the Years 2007, 2015 & 2020 (includes corresponding Graph/Chart)

IV. COMPETITIVE LANDSCAPE
Total Companies Profiled: 201 (including Divisions/Subsidiaries 214)
The United States (146)
Canada (6)
Japan (2)
Europe (32)
- France (2)
- Germany (1)
- The United Kingdom (19)
- Rest of Europe (10)
Asia-Pacific (Excluding Japan) (28)

Note: Product cover images may vary from those shown
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