Global Industry Analysts, Inc., Jan 2011, Pages: 812
of SR Triggers Innovations in Voice-
Interface Devices 23
Speech Recognition-enabled Self-Service Technology Growing
Significantly
Datamonitor, Aug 2010, Pages: 42
in top five countries
APPENDIX
Ask the analyst
Methodology
Exchange rates
Further reading
Disclaimer
LIST OF FIGURES
Figure 1: Fixed voice market, Australia, revenues (US$m) and lines (000s), 2009
Datamonitor, June 2009, Pages: 59
study 1 (pilot)
Top-five bank deploys Convergyss On-Demand Voice Authentication, powered by TradeHarbors Voice Signature ServiceSM
Case study 2
Bell Canada
Case study 3
National Australia Bank
Case
IDATE, April 2011, Pages: 85
IP strategies of mobile operators in Austria Table 21: The VoIP strategies of mobile operators in Sweden Table 22: The VoIP strategies of mobile operators in Australia Table 23: Details of the mobile Vo
Datamonitor, April 2008, Pages: 21
There are considerable variations in adoption by country, industry and enterprise size 6
The rate of investment is increasing in all countries except for Australia and Spain 6
Penetration of voice/data convergence
Datamonitor, Sep 2009, Pages: 42
INTRODUCTION
Ovum’s Managed and Hosted IP VoiceService Forecast in Australia to 2014 databook offers a comprehensive view of revenue opportunities and the number of service extensions
Frost & Sullivan, Oct 2010
, Japan, South Korea, Malaysia, Thailand, Philippines, Indonesia, China, Australia, Bangladesh and Taiwan. Benchmarks and trends are provided for service revenues and operating expenses and the derived
Frost & Sullivan, June 2005
in markets such as Australia, New Zealand, China, India, Hong Kong, and Singapore. Member countries of the Association of Southeast Asian Nations (ASEAN) witnessed tremendous uptake of IP telephony following
GlobalData, June 2011, Pages: 31
prosthesis market.
- Atos Medical AB’s company shares (in Revenues) information for all the key countries the company has presence in – India, Japan, China, Australia, United Kingdom, France, Germany, Spain
IDATE, Feb 2012
Data packages (Monthly volume, associateddata rates, restrictions…)
- M2M- VoiceSubscribers and ARPU (historical data)
- Voice
Subscribers and ARPU (historical data)
Geographical Zones & Countries
Paul Budde Communication Pty Ltd., Nov 2010, Pages: 10
In 2011 the mobile communications market in Australia, as in other developed economies, will see a further shift in emphasis from voice to more data-orientated services, driven by more new handsets
Global Industry Analysts, Inc., Aug 2010, Pages: 785
Applications and UC Services for
Years 2006, 2009 & 2015 (includes corresponding Graph/Chart) II-13
Australia & New Zealand II-14
Table 12: Unified Communication Services Market in Australia
& New Zealand (2009
IE Market Research Corp., July 2010, Pages: 82
technologies, we are forecasting that monthly ARPUs for Voice Guided In Car Navigation services will be declining. We forecast that it will drop from $5.90 in 2009 to $4.16 in 2014.
? Our surveys show that ARPUs
Ovum, Feb 2011, Pages: 24
Universal service review
List of Tables
Table 1: Australia 3G (2GHz band) spectrum auction results
Table 2: 3G-compatible spectrum holdings of Australian MNOs
Table 3: Mobile sector: services
Global Industry Analysts, Inc., Oct 2010, Pages: 908
Centers Limited, Merchants Limited, Plusoft Informatica, Quality Plus Callscan Australia Pty Ltd., Sitel, Stream International, Inc., Sykes Enterprises, Inc., Teleperformance SA, Touchbase, TRG Customer
Ovum, Aug 2008, Pages: 16
Voice-over-IP (VoIP) is the delivery of voice over networks based wholly or partly on Internet protocol (IP). VoIP services are provided by using telecommunications networks (copper, cable
Analysys Mason Group, Sep 2010, Pages: 55
revenue from new services
27. Fixed–mobile substitution is underway in both the voice and broadband markets in Australia
28. Japan has one of the most-advanced mobile markets, and leads in 3G take-up
Paul Budde Communication Pty Ltd., Nov 2011, Pages: 70
to the NBN.
The mobile market in 2011
In 2011 the mobile communications market in Australia, as in other developed economies, is seeing a further shift in emphasis from voice to data-orientated services
Frost & Sullivan, Dec 2010, Pages: 64
This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing
Frost & Sullivan, Dec 2010, Pages: 64
This study is an assessment of the contact center industry across 6 regions in APAC: Australia & New Zealand, ASEAN, Greater China, India, South Korea and Japan. It contains market sizing
