Global Industry Analysts, Inc., Feb 2011, Pages: 1111
of BPOCustomers 9
Opportunities Despite Recession 9
Captives: Generating Cash During Liquidity Crunch 10
Business Insights, Oct 2004
into the sources of future outsourcing opportunities, both IT driven and those arising from changing attitudes in FSIs.
- A comparison of the pressures facing retailbanks and insurer and how these impact
Global Industry Analysts, Inc., Oct 2009, Pages: 155
the Demand for Cloud Services 10
IT Professional Services Industry Banks on Global Sourcing
Model for Growth 10
Global Industry Analysts, Inc., Oct 2010, Pages: 908
research and reported select online sources.
Please note: Reports are sold as single-site single-user licenses. The delivery time for hard copies is between 3-5 business days, as each hard copy is custom printed
Ovum, April 2009, Pages: 32
drive expenditure on security services
Increasing focus on green IT will drive infrastructure services demand
Trends in BPO services
Skills shortage and focus on staff development drive demand for HR
Ovum, March 2009, Pages: 30
Trends in BPO services
Financial institutions are investing in BPO services to derive cost efficiencies
Increased focus on customer service drives demand for contact centres
Supply-side analysis
ValueNotes, April 2011, Pages: 48
in the analytics services mix, in ascending order of complexity: data entry/de-duplication, intuitive analytics, model building and solutions. We explored the trend of IT-BPO players pushing these analytics services
Ovum, Feb 2009, Pages: 31
approaches. What is clear is that selecting the right markets to focus on is more important than ever.
Reasons to Purchase
Ovum research will help you understand how new trends will affect the overall
Ovum, Dec 2008, Pages: 27
markets to focus on is more important than ever.
Reasons to Purchase:
Ovum research will help you understand how new trends will affect the overall structure of the market. Our research reports assess
Ovum, Dec 2008, Pages: 26
market
Trends in BPO services
- BPO is still a small market in Korea but is growing rapidly
- Enterprises are likely to increase the outsourcing of contact-centre services
Supply
Global Industry Analysts, Inc., July 2006, Pages: 759
-44
Issues & Trends III-44
Companies Outsource to Focus on Core Businesses III-44
Seasonal Deals Dominate Outsourcing Arena III-44
Western Europe
Minor Player in Global Offshore ITO Market III-45
Business Monitor International, Oct 2011, Pages: 54
Landscape:
Vendors in the Colombian market are increasingly focused on cloud computing opportunities, including in the SME segment. Microsoft foresees 30% of regional customer relationship management (CRM
Business Monitor International, July 2011, Pages: 49
will be for basic solutions, such as enterprise risk management and supply chain management systems. Key sectors include banking, retail, government and consumer goods.
IT Services
Colombia's IT services spending
Business Insights, Feb 2005, Pages: 156
Financial services 67
Retailbanking 67
Insurance 67
Investments and securities 67
Healthcare and pharmaceutical 68
Manufacturing 68
Public sector 68
Federal government 69
State and local government 69
Retail
Business Monitor International, Feb 2012, Pages: 62
are expected to offer growth opportunities over BMI's five-year forecast period.
BMI projects that Mexican IT spending will grow by about 8% in 2012 to US$15.2bn. Government spending will be one vendor focus
Business Monitor International, Oct 2011, Pages: 69
. There is an increasing number of large projects, particularly from the government, but also from key verticals such as banks, telecoms, defence, manufacturing and retail. A significant opportunity will be created
Global Industry Analysts, Inc., May 2008, Pages: 837
to Source Training Requirements II-60
The Basler Group Employs WBT’s TopClass for its Banking Division II-60
WBT Systems Provides LMS Platform to ELT and RAPS II-60
