Business Insights, Oct 2004
in European FSIs 46
Figure 3.7: Prospects for banking BPO services 56
Figure 3.8: Prospects for insuranceBPO services 57
Figure 3.9: Key BPO opportunities 58
Figure 3.10: European FSI skepticism of BPO 65
Global Industry Analysts, Inc., Oct 2009, Pages: 155
, Current & Future Analysis for
Information Technology (IT) Services by Geographic Region -
North America, Western Europe, Eastern Europe,
Asia-Pacific, Latin America, and Middle
Global Industry Analysts, Inc., Oct 2010, Pages: 908
(includes
corresponding Graph/Chart) 29
NorthAmerican IP Contact Center Market 29
Benefits of IP Centers
Global Industry Analysts, Inc., Sep 2008, Pages: 585
, American International Group, Assicurazioni
Generali, Aviva, Fortis, and Others 14
Table 5: Global Multi-Line Insurance Market (2004 & 2005):
Percentage Breakdown of Revenues by Region - North America
Global Industry Analysts, Inc., June 2006, Pages: 358
Largest Market II-3
Table 1: NorthAmerican & European Market for Document
Outsourcing (2003 -2010): Geographic Regions Ranked by
Growth (Service Revenues
Business Insights, Oct 2004 European retail banking technology spending, 2002 - 2006 76 Figure 5.12: US retail banking IT spend, 2003-2006 77 Figure 6.13: Europeaninsurers are becoming more balanced in their approach
Mergent, Feb 2007
aviation insurance market is expanding, and slowly overtaking the once popular NorthAmerican aviation insurance market, which is now plagued by limited growth
- Europeaninsurers are adopting business
Global Industry Analysts, Inc., May 2008, Pages: 837
Factors Driving Rapid Proliferation of Corporate eLearning II-19
Specific Issues & Trends II-19
North America Leads Regional Corporate e