Datamonitor, June 2010, Pages: 54
This report provides a comparative analysis of the leading CRM vendors in the highereducation market in order to help institutions select a CRM solution based on its technology strength, presence
Frost & Sullivan, June 2006
that obesity and unhealthy lifestyle can cause higher incidence of cardiac disorders. While the greater prevalence of CHF and heart arrhythmias will create immense demand for CRM devices, participants should
Frost & Sullivan, June 2006
have also indicated that obesity and unhealthy lifestyle can cause higher incidence of cardiac disorders. While the greater prevalence of CHF and heart arrhythmias will create immense demand for CRM
Datamonitor, Dec 2008, Pages: 78
.
CRM uptake is on the move in highereducation and is slated to grow from roughly 1/3 of institutions to nearly half over the next 24 months.
Reasons to Purchase
- Validate your market messaging
Frost & Sullivan, June 2006, Pages: 17
This Frost & Sullivan research service titled Market Analysis of Cardiac Rhythm Management (CRM) Devices in Selected Asian Countries provides drivers and restraints from 2005 to 2012
Business Insights, Feb 2009, Pages: 132
Public sector 64
The on-demand CRM market 64
Highereducation 64
Benefits of SaaS for institutions 65
Highereducation processes suitable for SaaS delivery 65
SaaS in operation 68
Go
Ovum, Jan 2011, Pages: 89
This study examines top business challenges, IT budget outlook, spending priorities, and the adoption of enterprise applications solutions among highereducation institutions in Asia-Pacific, North
Business Intelligence [part of Optima Media Group], Jan 2011, Pages: 326
called Merlin to transform its sales and marketing processes and orient them around the customer, and to improve sales process efficiency.
McGraw-Hill HigherEducation
With no existing CRM application
Datamonitor, Oct 2008, Pages: 52
inefficiencies of fast-growth markets
Competitive pressures are unique in each enterprise size-band 2
CRM end-users need to be better educated on the benefits of the model 2
Integration and customization
Datamonitor, June 2009, Pages: 39
is relatively open for CRM across the highereducation market
GO TO MARKET
Build a physical and visible presence and make a long-term commitment to the market
Move away from a US or UK-centric view of higher
Global Industry Analysts, Inc., Feb 2010, Pages: 891
Fujitsu Signs Agreement with salesforce.com II-34
Axios Systems Inks Partnership Agreement with DataCenter II-34
McGraw-Hill HigherEducation Enters
Mintel, April 2009, Pages: 64
with citizen watchdogs
COMPETITIVE CONTEXT: OTHER CAUSE-RELATED MARKETING
Introduction
CRM is on the rise
Consumers expect corporations to be socially responsible
Green issues important, but breast cancer
Datamonitor, April 2009, Pages: 20
Finding growth opportunities in the current economic climate for highereducation will be difficult for IT vendors, but those willing to make the necessary investments in their products and re
Global Industry Analysts, Inc., Oct 2010, Pages: 908
11
From ‘Call’ Centers to ‘Contact’ Centers 11
Multiple Outsourced Call Centers - Order of the Day 11
From CRM to eRM - Multichannel
Ovum, April 2009, Pages: 28
In contrast to other developing economies where IT demand is dominated by hardware and software sales, the Chilean IT market has a comparatively higher demand for IT services, as it is a rapidly
Business Monitor International, Jan 2011, Pages: 64
in this segment should fuel further demand from end-users to utilise this technology. Educational tenders will be another area of opportunity, with a tender to deliver 3mn PCs to public schools announced in April
Business Monitor International, Jan 2012, Pages: 60
% between 2012-2016, consolidating a strong performance in 2011. The PC market was boosted in 2011 by the government's education PC procurement. As well as growing interest in cloud computing, the second
Business Insights, March 2008, Pages: 141
enterprise is one where multiple channels are open for communication, with a consistent level of service and brand experience. CRM solutions may centralize organize customer data, but do not necessarily