Ovum, April 2010, Pages: 20
for government outsourcing pedigree
CRM outsourcing models are limited for US government clients
Onshore
Disadvantages of onshoring:
Offshoring
Home-based agents
VENDORS NEED TO CONSIDER FUNCTIONAL
Global Industry Analysts, Inc., July 2009, Pages: 548
for LocalGovernment
Organizations in the UK II-70
Infor Launches New CRM Solution to Enhance Marketing Efficiency II-70
Gensym Unveils Gensym
Datamonitor, May 2008, Pages: 65
in the government sector: Constituent Relationship Management (CRM) and Geographic Information Systems (GIS).
Scope
- In-depth interviews with 150 agencies in large state and localgovernments
- Geographic
Renub Research, Sep 2010, Pages: 140
through networks rather than running software or storing data on a local computer. A host of providers including Amazon (AMZN), Salesforce.com (CRM), IBM (IBM), Oracle (ORCL), and Microsoft are helping
Mintel, April 2009, Pages: 64
with citizen watchdogs
COMPETITIVE CONTEXT: OTHER CAUSE-RELATED MARKETING
Introduction
CRM is on the rise
Consumers expect corporations to be socially responsible
Green issues important, but breast cancer
Research In China, April 2008
competition is abnormal, corporate governance is low and most of the companies are small and mid size ones show that China's management software industry needs to be further improved. According
Business Insights, April 2005, Pages: 163
these challenges.
- Local and central government healthcare ICT programs are being instigated in the US and the EU in Europe. These will provide infrastructure as well as individual programs to provide specific
Frost & Sullivan, Dec 2008, Pages: 46
, affording adequate protection to both local as well as foreign investors. The government has launched numerous efforts to enhance the country’s presence at the global level. Attractive incentives were offered
Global Industry Analysts, Inc., April 2011, Pages: 963
Infotech Enters into Strategic Agreement with IBM 53
Northrop Grumman Obtains Business Contract from Texas LocalGovernment 53
Wipro Collaborates with Pegasystems 54
Metastorm Extends Asian Operations 54
FirstWord Publishing, Nov 2010, Pages: 43
, it is available only to the privileged few. Governments have health and drug programs in place, yet they are complicated and ineffective for remote communities. Drugs are widely prescribed, but for many, the cost
Telephlux, Nov 2010, Pages: 16
There are nearly 1,100 Incumbent Local Exchange Carriers (ILECs) in the United States. Six of them are tier 1 carriers with 2 to 50 million access lines respectively, and ten tier 2 carriers
Business Monitor International, July 2010, Pages: 55
Australia Information Technology Report provides industry professionals and strategists, corporate analysts, information technology associations, government departments and regulatory bodies
Axis Research Mind, Feb 2011, Pages: 550
profitable investment strategies for pharmaceutical manufacturers, biotechnology companies, laboratories, Contract Research Organizations (CROs), government organizations and many more in preferred locations
Business Monitor International, Jan 2011, Pages: 56
The Australia Information Technology Report provides industry professionals and strategists, corporate analysts, information technology associations, government departments and regulatory bodies
Business Monitor International, April 2011, Pages: 59
for government agencies. US IT giant HP is also moving to compete directly with Telstra, Optus and Macquarie Telecom for a share of the cloud computing services market, and will open its data centres to local
ICON Group International, Jan 2011, Pages: 337
Market Potential Estimation Methodology Overview This study covers the world outlook for customer relationship management (CRM) support and services across more than 2000 cities. For the year
Digital Vector, June 2007, Pages: 345
of these players have not tasted success so far. However, the future is promising; the market is growing, government policies are becoming more favorable and emerging technologies are facilitating operations
ICON Group International, Jan 2011, Pages: 329
Market Potential Estimation Methodology Overview This study covers the world outlook for customer relationship management (CRM) software across more than 2000 cities. For the year reported
ICON Group International, Jan 2011, Pages: 329
Market Potential Estimation Methodology Overview This study covers the world outlook for Telecom CRM, e-Commerce, and Analytics across more than 2000 cities. For the year reported, estimates
Business Insights, April 2005, Pages: 140
software
Customer service
Fragmented business processes
Core technologies and channels in the public sector
Required IT investment areas for eGovernment
Wireless technologies
Networking
CRM
