Business Insights, Oct 2004
to outsource 55
BPO market opportunities 57
Country breakdown of EuropeanBPO opportunities 59
Leaders 59
Growers 60
Laggers 60
BTO or BPO? 61
BPO and BTO defined 62
BTO vs BPO – which will be the dominant
Business Insights, Aug 2005
vendors)
Figure 8.13: The vendor landscape relevant to insurance distribution
Figure 8.14: Vendor offering matrix
Figure 8.15: The vertical BPO vendor landscape in EuropeanFS
List of Tables
Table 4