Greentech Media, Inc., Sep 2011, Pages: 174
architectures. The report analyzes the enterprise implications for smart grid at each step along the power chain, from point of generation to final consumption.
The report also focuses on vital data management
Butler Group, Sep 2009, Pages: 153
customer support, faster delivery, or more flexible working; but whatever the difference, it will undoubtedly be linked with the way an organisation marshals and focuses its people.
Technology Issues
Infiniti Research Limited, June 2011, Pages: 35
experts. The report focuses on the North American market and covers the current Enterprise Mobile Cloud Computing market and its outlook in the coming years.
Key questions answered in this report:
What
Markets and Markets, Dec 2011, Pages: 385
Growth in the mobile subscriber base has changed the way enterprisecustomers go about conducting their business. The idea of anytime-anywhere connectivity is becoming a reality as business
Frost & Sullivan, Dec 2010, Pages: 94
revenue growth rates.
Intensifying customerfocus on core business competencies, enhanced need for cost reduction, increasing technology complexities, rising customer tendency to mitigate risks
Butler Group, Feb 2010, Pages: 240
virtual organisations, alongside the requirement to always improve profitability and customer service, mean that enterprises must embrace the adaptability that services-based communications can provide
Business Insights, April 2009, Pages: 106
applications vendors
- Growth strategies of emerging enterprise applications vendors
- Expanding customer base through partnerships
- Focus on SMBs
- Upgrading technology to deliver on-demand/cloud computing
Ovum, July 2010, Pages: 12
of a hosted contact center
5. Think about contact center staffing more flexibly
6. Look into new products and features that will improve your business results
7. Focus more on the customer and less
Business Insights, Aug 2009, Pages: 151
situation has led to an increased focus on customer service and retention. The other key objective for enterprises is cost reduction. Rather than making large infrastructure upgrades to IP, enterprises
Smith's Point Analytics, Jan 2012, Pages: 47
devices: smartphones used for work and personal use, tablets and e-books, in their cars and on their TVs.
OEMs need to provide Android apps to their customers but are hesitant to relinquishing control
Frost & Sullivan, March 2009, Pages: 30
of additional IP applications and managed services for their enterprisecustomers. Although some of the regional and global telecom service providers have attempted to offer communications services
Business Insights, March 2008, Pages: 141
emphasis on customer service and the emergence of the customer-centric enterprise model. It also explores developments in contact centre technology designed to assist customer service initiatives
Butler Group, Sep 2008, Pages: 192
, approach to the design and provision of business applications that incorporates aspects such as social networking, collaboration, and real-time communication. In addition, Enterprise Web 2.0 focuses a great
Butler Group, Sep 2008, Pages: 180
of the business environment can be integrated. Butler Group recommends an incremental approach based on continuous improvement when developing an enterprise model, focused at meeting the business objectives
Ovum, June 2010, Pages: 12
this nascent customer group represents the driving force for future wholesale revenue growth. AT&T must foster the organizational and strategic flexibility to shift its focus as these intermediaries grow
Global Industry Analysts, Inc., Oct 2009, Pages: 90
of 182 companies active in the market.
Please note: Reports are sold as single-site single-user licenses. The delivery time for hard copies is between 3-5 business days, as each hard copy is custom
Frost & Sullivan, Aug 2010, Pages: 91
are incorporating advanced test feature sets so as to accommodate future demand and are offering flexible solutions,” concludes the analyst. “Test vendors are focused on building high-performance traffic generation
Business Insights, Nov 2007, Pages: 119
to differentiate make smaller enterprises more likely to take risks with new technologies. Very large enterprises tend to focus on strategic issues such as a vendor’s financial stability or breadth of their solution
Ovum, Sep 2010, Pages: 16
does HCL deliver its service offering to customers?- What is HCL’s typical implementation and what are their engagement terms?
SUMMARY
Catalyst
Ovum view
Flexible engagement models
