Global Industry Analysts, Inc., Oct 2011, Pages: 518
, Nuance Communications, Inc., Philips Speech Processing, Verizon Communications, Inc., Voxeo Corporation, West Corporation, and Holly Connects.
Market data and analytics are derived from primary
Global Industry Analysts, Inc., Oct 2011, Pages: 1002
are mostly extracted from URL research and reported select online sources.
Please note: Reports are sold as single-site single-user licenses. Electronic versions require 24-48 hours as each copy is customized
Global Industry Analysts, Inc., Oct 2010, Pages: 908
Centers on the Rise 11
CEM - A New Strategy or an Added Jargon? 12
Transformation from Cost Centers to Profit Centers 12
IEC Publications, Feb 2008, Pages: 734
of the most useful resources for corporate libraries, training programs, and individual study. Volume 60 of the Annual Review contains an exclusive section of reports authored by senior executive officers