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Search "UK Call Centres Market Research Report" returned 53 results.

PRODUCT TITLE
Garden Products Market - UK 2012-2016 Garden Products Market - UK 2012-2016 - Product Thumbnail Image

Garden Products Market - UK 2012-2016

MTW Research have published a 280+ page, Research & Analysis market report on the UK Garden Products Market, providing a comprehensive & detailed review of the UK garden tools market, lawnmowers market,...

June 2012
FROM
Call Centres in Retail Banking - the Path to Excellence Call Centres in Retail Banking - the Path to Excellence - Product Thumbnail Image

Call Centres in Retail Banking - the Path to Excellence

The call centre now operates within retail banking as part of a multi-channel mix The report identifies six business models within which it is either the predominant delivery channel or simply providing...

September 2008
FROM
2009 Top Non-Profit, Foundations and Charitable Call and Contact Center Outsourcing Vendors, Black Book Survey 2009 Results 2009 Top Non-Profit, Foundations and Charitable Call and Contact Center Outsourcing Vendors, Black Book Survey 2009 Results - Product Thumbnail Image

2009 Top Non-Profit, Foundations and Charitable Call and Contact Center Outsourcing Vendors, Black Book Survey 2009 Results

Results from 2009 Black Book Survey. Customization, deployment, reliability and vertical expertise are the most important attributes influencing PEO client satisfaction with their outsourcing providers. In...

November 2009
FROM
Contact Centres: Strategies For Success Contact Centres: Strategies For Success - Product Thumbnail Image

Contact Centres: Strategies For Success

Developments in both existing and emerging technologies are driving the change from call centres, which are reliant upon a single channel of communication, to contact centres which utilise multiple...

May 2002
FROM
Office and Home Office Furniture Market Report - UK 2013-2017 Analysis Office and Home Office Furniture Market Report - UK 2013-2017 Analysis - Product Thumbnail Image

Office and Home Office Furniture Market Report - UK 2013-2017 Analysis

AMA Research is pleased to announce the publication of the first edition of their report ‘Office and Home Office Furniture Market Report - UK 2013-2017 Analysis’ This new report combines the Office...

April 2013
FROM
EMEA Agent Performance Optimization Markets EMEA Agent Performance Optimization Markets - Product Thumbnail Image

EMEA Agent Performance Optimization Markets

This research study looks at market trends, drivers, and restraints for the EMEA agent performance optimization (APO) market, with particular emphasis on quality monitoring (QM) and workforce management...

September 2010
FROM
Strategic Excellence in Card Outsourcing - Credit, Debit and Prepaid Strategic Excellence in Card Outsourcing - Credit, Debit and Prepaid - Product Thumbnail Image

Strategic Excellence in Card Outsourcing - Credit, Debit and Prepaid

The underlying rationale behind outsourcing either a new or existing customer management operation is made up from a combination of both hard and soft benefits Overall, the costs, complexity, resources,...

June 2010
FROM

The Future of the UK Car Body Repair Market 2012-2017

This latest collision repair sector report, 'The Future of the UK Car Body Repair Market 2012-2017', contains complete, in-depth coverage of the structure, volume and dynamics of the car body repair...

October 2012
Security Applications and Wireless M2M – 5th Edition Security Applications and Wireless M2M – 5th Edition - Product Thumbnail Image

Security Applications and Wireless M2M – 5th Edition

Security Applications and Wireless M2M is the fifth consecutive report from Berg Insight analysing the latest developments among the key applications for wireless M2M communication in the security industry...

December 2012
FROM
Builders' Merchants: UK Builders' Merchants: UK - Product Thumbnail Image

Builders' Merchants: UK

This report will enable you to: - Quantify the value of the UK builders' merchants' market - Discover the value of the market for builders' merchants by type of products/materials - Examine the latest...

June 2005
UK Contact Centres in 2004: The State of the Industry - 3rd edition UK Contact Centres in 2004: The State of the Industry - 3rd edition - Product Thumbnail Image

UK Contact Centres in 2004: The State of the Industry - 3rd edition

The definitive study of the UK’s contact centre industry is now available. Following the phenomenal interest in last year's industry study, this new report, "UK Contact Centres in 2004", provides the...

August 2004
Office Furniture Market - UK 2011-2015 Office Furniture Market - UK 2011-2015 - Product Thumbnail Image

Office Furniture Market - UK 2011-2015

The 10th edition of the report ‘Office Furniture Market - UK 2011-2015’incorporates original research and is a comprehensive and up-to-date review of the market – and with around 85 pages represents...

February 2011
FROM
Local Government Services Market Review 2010 Local Government Services Market Review 2010 - Product Thumbnail Image

Local Government Services Market Review 2010

The value of the local government services market covered by this Market Review is represented by the level of net current expenditure on local-authority services in the UK, which is estimated to have...

February 2010
FROM
Security Applications and Wireless M2M – 3rd Edition Security Applications and Wireless M2M – 3rd Edition - Product Thumbnail Image

Security Applications and Wireless M2M – 3rd Edition

What are the key applications for wireless M2M communication in the security industry? Dual fixed line and wireless signalling is rapidly becoming a standard feature in security alarm systems for the...

February 2010
FROM
Business Process Outsourcing (BPO) - Global Business Strategic Report Business Process Outsourcing (BPO) - Global Business Strategic Report - Product Thumbnail Image

Business Process Outsourcing (BPO) - Global Business Strategic Report

This report analyzes the worldwide markets for Business Process Outsourcing (BPO) in US$ Million by the following Horizontal Segments: Finance & Accounting, Customer Services, HR, KPO, and Procurement...

May 2012
FROM
2009 Telecommunications & Internet Technologies - UK Key Corporate Changes 2009 Telecommunications & Internet Technologies - UK Key Corporate Changes - Product Thumbnail Image

2009 Telecommunications & Internet Technologies - UK Key Corporate Changes

The Mandis 2009 Key Corporate Changes report for Telecommunications & Internet Technologies Sector will put you ahead of your competition in terms of market knowledge This is an in depth report detailing...

August 2009
Key Issues In Wealth Management 2003: Marketing And Distribution Of Premium Services Key Issues In Wealth Management 2003: Marketing And Distribution Of Premium Services - Product Thumbnail Image

Key Issues In Wealth Management 2003: Marketing And Distribution Of Premium Services

Recent poor performance in the stock market has caused more problems for wealth managers, not only has the market been overcrowded until recently, there now seem to be fewer ways of pulling in the wealthy...

May 2003
FROM
Customer Services in Financial Organisations Market Report 2007 Customer Services in Financial Organisations Market Report 2007 - Product Thumbnail Image

Customer Services in Financial Organisations Market Report 2007

The financial services industry is a customer-focused one: without the customer, financial services providers have no purpose, and good customer service is the goal to which most of these providers...

March 2007
FROM

The 2011 Report on Contact Centres: World Market Segmentation by City

Market Potential Estimation Methodology Overview This study covers the world outlook for contact centres across more than 2000 cities. For the year reported, estimates are given for the latent demand,...

January 2011
FROM
The ePayments and eBanking Market Outlook: Competitive Advantage and New Profit Opportunities in a Rapidly Developing Market The ePayments and eBanking Market Outlook: Competitive Advantage and New Profit Opportunities in a Rapidly Developing Market - Product Thumbnail Image

The ePayments and eBanking Market Outlook: Competitive Advantage and New Profit Opportunities in a Rapidly Developing Market

When the Internet first emerged, many commentators predicted it would overtake traditional banking channels and become the single most important consumer banking channel. However, whilst the Internet...

August 2004
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