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Search for: "2012 Customer Contact Strategies Study"

CRM Analytics Market by Type - Global Forecast to 2019

CRM Analytics Market by Type (Sales Analytics, Customer Analytics, Contact Center Analytics, Marketing Analytics, Web & Social Media Analytics) - Global Forecast to 2019 The CRM analytics are widely...

Published:  April 2015
Price:  From

Asia-Pacific Unified Communications Market CY 2012 Tracker - UC Market Growth to be Driven by Mobility and IM/presence

This APAC unified communications (UC) market tracker for calendar year (CY) 2012 offers an analysis of regional UC demand across 14 Asia-Pacific markets It analyses market trends, vendor market performances,...

Published:  September 2013
Price:  From

Feed Acid Market - Global Industry Analysis, Size, Share,Growth, Trends and Forecast, 2013 - 2019

Feed acids are used by the processed meat and poultry industry to increase the shelf life of the products and to stimulate feed consumption One major driver for growth of feed acid market is increased...

Published:  February 2014
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Global OSS BSS Software Market 2015-2019

About OSS/BSS OSS is a software application that supports back-office activities of a telecom network and maintains customer service. It comprises specialized software that assists telecom companies...

Published:  December 2014
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Unified Communication as a Service (UCaaS - On-Premise and Cloud Deployment Models) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2022

Unified Communication as a Service (UCaaS) is an emerging technology that is attracting the interest of enterprises and developer communities. UCaaS is a pre-integrated, permanently updated, standardized,...

Published:  April 2015
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Contact Center Outsourcing Market in the APAC Region 2015-2019

About Contact Center Outsourcing Contact centers act as a central point in an enterprise from where all customer contacts are managed. They play a prominent role within an enterprise's broad customer...

Published:  February 2015
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2013 Contact Center Performance Management Market Report

Contact center performance management (CCPM) solutions offer a framework for quantifying performance, sharing the information collected with relevant decision-makers, and feeding findings into a change...

Published:  July 2013
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A2P SMS Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2014 - 2020

'A2P SMS Market (Pushed Content Services, Customer Relationship Management Services, Promotional Campaigns, Interactive Services and Other Applications) - Global Industry Analysis, Size, Share, Growth,...

Published:  October 2014
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Insight Report: Best Practice - Ensuring Optimal Customer Service and Relationship Management

The report discusses in detail the best practices adopted by banks and other card issuers for effective customer service and relationship management. - It provides insights into key drivers that have...

Published:  March 2014
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Call Centers - Global Strategic Business Report

This report analyzes the worldwide markets for Call Centers in US$ Million by the following Types: In-House, and Outsourced. The report provides separate comprehensive analytics for the US, Canada,...

Published:  July 2014
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Motor Vehicle Part Market in Mexico to 2017 - Market Size, Trends, and Forecasts, and Market Players

The industry report Motor Vehicle Part Market in Mexico to 2017 - Market Size, Trends, Forecasts, and Market Players offers the most up-to-date perspective on the actual market situation, trends, and...

Published:  November 2013
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Motor Vehicle Part Market in China to 2017 - Market Size, Trends, and Forecasts, and Market Players

The industry report Motor Vehicle Part Market in China to 2017 - Market Size, Trends, Forecasts, and Market Players offers the most up-to-date perspective on the actual market situation, trends, and...

Published:  November 2013
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Motor Vehicle Part Market in Germany to 2017 - Market Size, Trends, and Forecasts, and Market Players

The industry report Motor Vehicle Part Market in Germany to 2017 - Market Size, Trends, Forecasts, and Market Players offers the most up-to-date perspective on the actual market situation, trends, and...

Published:  November 2013
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Motor Vehicle Part Market in Canada to 2017 - Market Size, Trends, and Forecasts, and Market Players

The industry report Motor Vehicle Part Market in Canada to 2017 - Market Size, Trends, Forecasts, and Market Players offers the most up-to-date perspective on the actual market situation, trends, and...

Published:  November 2013
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Motor Vehicle Part Market in India to 2017 - Market Size, Trends, and Forecasts, and Market Players

The industry report Motor Vehicle Part Market in India to 2017 - Market Size, Trends, Forecasts, and Market Players offers the most up-to-date perspective on the actual market situation, trends, and...

Published:  November 2013
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Motor Vehicle Part Market in Italy to 2017 - Market Size, Trends, and Forecasts, and Market Players

The industry report Motor Vehicle Part Market in Italy to 2017 - Market Size, Trends, Forecasts, and Market Players offers the most up-to-date perspective on the actual market situation, trends, and...

Published:  November 2013
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Motor Vehicle Part Market in Japan to 2017 - Market Size, Trends, and Forecasts, and Market Players

The industry report Motor Vehicle Part Market in Japan to 2017 - Market Size, Trends, Forecasts, and Market Players offers the most up-to-date perspective on the actual market situation, trends, and...

Published:  November 2013
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Glencore plc - Strategies, Financial Outlook and Competitive Benchmark Analysis-2015

This report provides 360 degree information, in-depth analysis and detailed information on “Glencore plc”: - Company Outlook and Strategy: Snapshot for company business outlook and their strategy,...

Published:  September 2015
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Amazon.com, Inc. - Strategies, Financial Outlook and Competitive Benchmark Analysis-2015

This report provides 360 degree information, in-depth analysis and detailed information on “Amazon.com, Inc.”: - Company Outlook and Strategy: Snapshot for company business outlook and their strategy,...

Published:  September 2015
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2015 - 2016 Outbound Solutions Product and Market Report

This is the third edition of the Outbound Solutions Product and Market Report. The Report covers leading and contending vendors, their products and services, underlying technology, pricing, benefits,...

Published:  May 2015
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