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Search for: "2012 Customer Contact Strategies Study"

CRM Analytics Market by Type - Global Forecast to 2019

CRM Analytics Market by Type (Sales Analytics, Customer Analytics, Contact Center Analytics, Marketing Analytics, Web & Social Media Analytics) - Global Forecast to 2019 The CRM analytics are widely...

Published:  April 2015
Price:  From

Asia-Pacific Unified Communications Market CY 2012 Tracker - UC Market Growth to be Driven by Mobility and IM/presence

This APAC unified communications (UC) market tracker for calendar year (CY) 2012 offers an analysis of regional UC demand across 14 Asia-Pacific markets It analyses market trends, vendor market performances,...

Published:  September 2013
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Feed Acid Market - Global Industry Analysis, Size, Share,Growth, Trends and Forecast, 2013 - 2019

Feed acids are used by the processed meat and poultry industry to increase the shelf life of the products and to stimulate feed consumption One major driver for growth of feed acid market is increased...

Published:  February 2014
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Global OSS BSS Software Market 2015-2019

About OSS/BSS OSS is a software application that supports back-office activities of a telecom network and maintains customer service. It comprises specialized software that assists telecom companies...

Published:  December 2014
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Unified Communication as a Service (UCaaS - On-Premise and Cloud Deployment Models) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2022

Unified Communication as a Service (UCaaS) is an emerging technology that is attracting the interest of enterprises and developer communities. UCaaS is a pre-integrated, permanently updated, standardized,...

Published:  April 2015
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Big Data in Global Education Market: Key Trends, Market Opportunities and Industry Forecast 2015-2020

Big Data in Global Education market is expected to grow at a CAGR of 10% representing in huge opportunities in this sector. This growth is driven by increasing penetration of big data, increase in analytics...

Published:  October 2015
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Big Data in Global Government & Defense Market: Key Trends, Market Opportunities and Industry Forecast 2015-2020

Big Data in Global Government & Defense market is expected to grow at a CAGR of 30% representing in huge opportunities in this sector. This growth is driven by increasing penetration of big data, increase...

Published:  October 2015
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Big Data in Global Retail Market: Key Trends, Market Opportunities and Industry Forecast 2015-2020

Big Data in Global Retail market is expected to grow at a CAGR of 35% representing in huge opportunities in this sector. This growth is driven by increasing penetration of big data, increase in analytics...

Published:  October 2015
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Big Data in Global Manufacturing Market: Key Trends, Market Opportunities and Industry Forecast 2015-2020

Big Data in Global Manufacturing market is expected to grow at a CAGR of 15% representing in huge opportunities in this sector. This growth is driven by increasing penetration of big data, increase...

Published:  October 2015
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A2P SMS Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2014 - 2020

'A2P SMS Market (Pushed Content Services, Customer Relationship Management Services, Promotional Campaigns, Interactive Services and Other Applications) - Global Industry Analysis, Size, Share, Growth,...

Published:  October 2014
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Big Data in Global Healthcare Market: Key Trends, Market Opportunities and Industry Forecast 2015-2020

The report estimates that Global Big Data in Healthcare market will grow at a CAGR of 45% by 2020. Big Data in Healthcare Industry controls the 7% market share in terms of revenue in Global Big Data...

Published:  September 2015
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Contact Center Outsourcing Market in the APAC Region 2015-2019

About Contact Center Outsourcing Contact centers act as a central point in an enterprise from where all customer contacts are managed. They play a prominent role within an enterprise's broad customer...

Published:  February 2015
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Insight Report: Best Practice - Ensuring Optimal Customer Service and Relationship Management

The report discusses in detail the best practices adopted by banks and other card issuers for effective customer service and relationship management. - It provides insights into key drivers that have...

Published:  March 2014
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Dispatch Console Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2020

The research study titled -Dispatch Console (Transportation, Public Safety, Utilities, Manufacturing, Government and Military, Others) Market Global Industry Analysis, Size, Share, Growth, Trends and...

Published:  February 2015
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Call Centers - Global Strategic Business Report

This report analyzes the worldwide markets for Call Centers in US$ Million by the following Types: In-House, and Outsourced. The report provides separate comprehensive analytics for the US, Canada,...

Published:  July 2014
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Cardinal Health, Inc. - Business Insights & Strategies, Financial Trends and Peers Benchmarking Analysis-2015

This report provides 360 degree information, in-depth analysis, competitive benchmarking and detailed information on “Cardinal Health, Inc.”: Information given related to company given below in this...

Published:  September 2015
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2015 - 2016 Outbound Solutions Product and Market Report

This is the third edition of the Outbound Solutions Product and Market Report. The Report covers leading and contending vendors, their products and services, underlying technology, pricing, benefits,...

Published:  May 2015
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Glencore plc - Strategies, Financial Outlook and Competitive Benchmark Analysis-2015

This report provides 360 degree information, in-depth analysis and detailed information on “Glencore plc”: - Company Outlook and Strategy: Snapshot for company business outlook and their strategy,...

Published:  September 2015
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Amazon.com, Inc. - Strategies, Financial Outlook and Competitive Benchmark Analysis-2015

This report provides 360 degree information, in-depth analysis and detailed information on “Amazon.com, Inc.”: - Company Outlook and Strategy: Snapshot for company business outlook and their strategy,...

Published:  September 2015
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Global Mining Industry Software Market 2016 - 2020

The mining industry has faced arduous task in recent years in terms of optimizing current sites and exploring opportunities in new projects. Mining software solutions have come into play for miners...

Published:  May 2016
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