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Search "2012 Customer Contact Strategies Study" returned 4,490 results.

CRM Analytics Market by Type - Global Forecast to 2019

CRM Analytics Market by Type (Sales Analytics, Customer Analytics, Contact Center Analytics, Marketing Analytics, Web & Social Media Analytics) - Global Forecast to 2019 The CRM analytics are widely...

April 2015
FROM

Asia-Pacific Unified Communications Market CY 2012 Tracker - UC Market Growth to be Driven by Mobility and IM/presence

This APAC unified communications (UC) market tracker for calendar year (CY) 2012 offers an analysis of regional UC demand across 14 Asia-Pacific markets It analyses market trends, vendor market performances,...

September 2013
FROM

Intelligent Virtual Assistant Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2013 - 2019

'Intelligent Virtual Assistant Market (By Technology - Text-to-Speech, Speech Recognition; By End User - Individual Users, Small and Medium Enterprise Users, Large Enterprise Users) - Global Industry...

July 2014
FROM

Global Soft Contact Lens Market 2012-2016

The analysts forecast the Global Soft Contact Lens market to grow at a CAGR of 5 94 percent over the period 2012-2016 One of the key factors contributing to this market growth is the increasing prevalence...

September 2013
FROM

2014-2015 Cloud-Based Contact Center Infrastructure Market Report

The contact center infrastructure market has been around for a long time and includes many mature IT sectors that address the mission-critical needs of contact centers. Never before have we witnessed...

October 2014
FROM

Feed Acid Market - Global Industry Analysis, Size, Share,Growth, Trends and Forecast, 2013 - 2019

Feed acids are used by the processed meat and poultry industry to increase the shelf life of the products and to stimulate feed consumption One major driver for growth of feed acid market is increased...

February 2014
FROM

A2P SMS Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2014 - 2020

'A2P SMS Market (Pushed Content Services, Customer Relationship Management Services, Promotional Campaigns, Interactive Services and Other Applications) - Global Industry Analysis, Size, Share, Growth,...

October 2014
FROM

Call Centers - Global Strategic Business Report

This report analyzes the worldwide markets for Call Centers in US$ Million by the following Types: In-House, and Outsourced. The report provides separate comprehensive analytics for the US, Canada,...

July 2014
FROM

2015 - 2016 Outbound Solutions Product and Market Report

This is the third edition of the Outbound Solutions Product and Market Report. The Report covers leading and contending vendors, their products and services, underlying technology, pricing, benefits,...

May 2015
FROM

Global OSS BSS Software Market 2015-2019

About OSS/BSS OSS is a software application that supports back-office activities of a telecom network and maintains customer service. It comprises specialized software that assists telecom companies...

December 2014
FROM
Surgical Navigation Systems Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2014 - 2020 Surgical Navigation Systems Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2014 - 2020 - Product Thumbnail Image

Surgical Navigation Systems Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast, 2014 - 2020

'Surgical Navigation Systems Market (Neurosurgical Navigation Systems, ENT Navigation Systems and Orthopedic Navigation Systems) - Global Industry Analysis, Size, Share, Growth, Trends and Forecast,...

July 2014
FROM

Growth Opportunities in Global Gas Turbine Market in Power Industry 2013-2018: Trends, Forecast and Opportunity Analysis

The global gas turbine market is expected to reach $14 1 billion by value in 2018 The overall gas turbine market has increased in the last few years due to the increasing energy demand and falling gas...

July 2013
FROM

Unified Communication as a Service (UCaaS - On-Premise and Cloud Deployment Models) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2022

Unified Communication as a Service (UCaaS) is an emerging technology that is attracting the interest of enterprises and developer communities. UCaaS is a pre-integrated, permanently updated, standardized,...

April 2015
FROM

Contact Center Outsourcing Market in the APAC Region 2015-2019

About Contact Center Outsourcing Contact centers act as a central point in an enterprise from where all customer contacts are managed. They play a prominent role within an enterprise's broad customer...

February 2015
FROM
2013 Contact Center Performance Management Market Report 2013 Contact Center Performance Management Market Report - Product Thumbnail Image

2013 Contact Center Performance Management Market Report

Contact center performance management (CCPM) solutions offer a framework for quantifying performance, sharing the information collected with relevant decision-makers, and feeding findings into a change...

July 2013
FROM

Insight Report: Best Practice - Ensuring Optimal Customer Service and Relationship Management

The report discusses in detail the best practices adopted by banks and other card issuers for effective customer service and relationship management. - It provides insights into key drivers that have...

March 2014
FROM

Analysis of the Asia-Pacific Hosted Contact Center Market

This research service includes analysis of the hosted contact center services market in the Asia-Pacific region Market sizing and forecasting is provided for Asia Pacific in terms of both seats and...

October 2013
FROM

Global Semiconductor Device Market to 2017 - Market Size, Trends, Forecasts, and Market Players

The industry report Global Semiconductor Device Market to 2017 - Market Size, Trends, Forecasts, and Market Players offers the most up-to-date perspective on the actual market situation, trends, and...

October 2013

Global Contact Center Market 2014-2018

About Contact Center A contact center is the central point in an enterprise from which all customer contacts are managed. A contact center plays a prominent role within enterprise wide customer management...

October 2014
FROM

Motor Vehicle Part Market in Mexico to 2017 - Market Size, Trends, and Forecasts, and Market Players

The industry report Motor Vehicle Part Market in Mexico to 2017 - Market Size, Trends, Forecasts, and Market Players offers the most up-to-date perspective on the actual market situation, trends, and...

November 2013
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