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Search for: "Customer Contact Experience Benchmarks—Airline Industry"

Customer Service and Technical Support for Life Science Products: Customer Preferences

Customer service and technical support provide an often under--exploited opportunity to differentiate a company's offering People brace themselves for a frustrating experience when they call an airline,...

Published:  April 2011
Price:  From

North America Company Reports Database

The North America Company Reports Database consists of the full-text of interim, quarterly, annual and other reports from over 10,252 public companies listed on the major North American stock exchanges....

Published:  July 2016
Price:  From
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