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Search for: "EMEA Contact Centre Outsourcing Markets"

Supplying Honda

Understanding the purchasing and production operations of global OEMs is increasingly important for suppliers, as they face increasing platform consolidation and intensifying competition for new business...

Published:  August 2014
Price:  From

Channel Innovation in Financial Services: A Practitioner's Guide to Development and Integration

How do I set up a sales agent network? How will I control it? How much time will it take to build? How should I layer functionalities across different electronic channels? How to design the best contract...

Published:  December 2010
Price:  From
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