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Search for: "North American Contact Center Systems Market"

2015-2016 Cloud-Based Contact Center Infrastructure Market Report

The past 12 months have been outstanding for the cloud-based contact center infrastructure market, the best in the history of this sector. The total number of seats jumped 49.9% between August 2014...

Published:  October 2015
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World Data Center Security Market - Opportunities and Forecast, 2014 - 2022

The pursuit of practices known to make data centers highly secure from attacks and threats is termed as data center security. Data center is considered to be a key resource for enterprises and thus...

Published:  October 2016
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Data Center UPS Market Analysis By Product (Small Data Centers, Medium Data Centers, Large Data Centers) And Segment Forecasts To 2020

The global data center UPS market is expected to reach USD 5.67 billion by 2020. Falling tolerance limits regarding disconnections in data transmissions and data loss have consequently increased UPS...

Published:  December 2014
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2014 North American Contact Center Systems Buyer's Guide

Choosing a contact center solutions partner is complex and poses dozens of options across systems, on-premise/cloud deployments, and business process out-sourcers (BPOs). This Buyer’s Guide provides...

Published:  November 2014
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Cloud Based Contact Center Market by Solution, & by Application, by Vertical, by Region - Global Forecast to 2020

The report defines cloud-based contact center as a deployment model that allows businesses and organizations to host their contact centers in the third-party’s data center. The provider owns the call...

Published:  November 2015
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2013 World Contact Center Workforce Management Systems Market

This is the fourth biannual report on the workforce management market and its 13th comprehensive analysis of workforce optimization solutions This 180+ page report provides in-depth insight about trends,...

Published:  March 2014
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2016 Contact Center Workforce Optimization Market Share Report

The 2016 Contact Center Workforce Optimization Market Share Report. Our 13th annual edition, addresses revenue for fiscal 2015, and provides an in-depth and insightful analysis of the financial performance...

Published:  May 2016
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2011 World Contact Center Workforce Management Systems Market

This report addresses the market for workforce management (WFM) solutions in contact center environments Several vendors are actively pursuing opportunities to apply WFM technology in various back office...

Published:  November 2011
Price: 

2014 North America Hosted/Cloud Contact Center Buyers Guide

The landscape for choosing a hosted/cloud contact center solution has become complex because of the variety of offerings from traditional contact center vendors, pure-play software as a service (SaaS)...

Published:  December 2014
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2013 World Contact Center Interaction Recording Systems Market

Pelorus' definition of interaction recording includes speech analytics, quality management software, and voice the customer applications The report includes market sizing and market share information...

Published:  March 2013
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EMEA Hosted/Cloud Contact Center Buyers Guide

The market for hosted and cloud contact centers has rapidly taken off, surpassing that of contact center systems revenue. Narrowing the list of vendors to investigate can be time-consuming. The purpose...

Published:  April 2015
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2010 World Contact Center Interaction Recording Systems Market

Global sales of contact center interaction recording systems expect to reach $1 24 billion in 2015 This latest report is the fifth of a series of interaction recording market research reports These...

Published:  November 2010
Price: 

North America Data Center power Market - Growth, Trends And Forecast (2015 - 2019)

North America is home to the biggest software companies in the world. Companies like Facebook, Amazon, Google, Microsoft and Twitter all are based out of here. There are huge servers that handle the...

Published:  March 2016
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Global Data Center Cooling Market - Size, Share, Global Trends, Company Profiles, Demand, Insights, Analysis, Research, Report, Opportunities, Segmentation and Forecast, 2013 - 2020

Data centers are virtual or physical infrastructures to house servers and related components like networking devices and hardware equipments, mainly used by organizations for remote storage, processing...

Published:  March 2015
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North America Data Center Power Market - Growth, Trends And Forecast (2014-2019)

Data centers are placed in sturdy buildings, well-constructed to house servers, storage devices, and cables in order to prevent any accidental or intentional damage to the data or manipulation of hardware....

Published:  August 2015
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North America Data Center Power Market - Growth, Trends And Forecast (2015-2020)

Data centers are placed in sturdy buildings, well-constructed to house servers, storage devices, and cables in order to prevent any accidental or intentional damage to the data or manipulation of hardware....

Published:  January 2016
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Global Unified Communication Market Size, Market Share, Application Analysis, Regional Outlook, Growth Trends, Key Players, Competitive Strategies and Forecasts, 2012 To 2022

This new market research report forecasts on Unified Communication Market providing complete market figures, consisting market size and estimation by Unified Communication Market application and products...

Published:  March 2016
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Speech Analytics Market by Type (Solutions (Speech Engine, Indexing, Analysis and Query Tools, and Dash Boards and Reporting Tool) and Services), by Deployment Type, by Organization Size, by Vertical, & by Region - Global Forecast to 2020

"Speech Analytics Market by Type (Solutions (Speech Engine, Indexing, Analysis and Query Tools, and Dash Boards and Reporting Tool) and Services), by Deployment Type (On- Remise, Cloud), by Organization...

Published:  April 2016
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World Customer Experience Management Market - Opportunities and Forecasts, 2014 - 2022

Customer experience management (CEM) is the practice of building and reacting to consumer interactions to serve their expectation. In addition to increasing loyalty and advocacy, it involves a strategy...

Published:  October 2016
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Silicon Microphones and Speakers: Technology, Market Analysis, and End-Applications

Microphones continue to be one of the best success stories in MEMS, with mobile device manufacturers adding increasing numbers of these devices to their phones to support advanced features, such as...

Published:  August 2016
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