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Search for: "North American Hosted Contact Center Markets"

Opportunities in a Mature Contact Center Market

This report forecasts that the total number of contact center seats will shrink from 4 1 million in 2012 to 4 million by 2017 Even so, there are opportunities for vendors in this mature market For example,...

Published:  December 2013
Price:  From

EMEA Hosted/Cloud Contact Center Buyers Guide

The market for hosted and cloud contact centers has rapidly taken off, surpassing that of contact center systems revenue. Narrowing the list of vendors to investigate can be time-consuming. The purpose...

Published:  April 2015
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2014 North America Hosted/Cloud Contact Center Buyers Guide

The landscape for choosing a hosted/cloud contact center solution has become complex because of the variety of offerings from traditional contact center vendors, pure-play software as a service (SaaS)...

Published:  December 2014
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2015 Contact Center Workforce Optimization Market Share Report

An established and trusted resource for the past 12 years, the annual Contact Center Workforce Optimization Market Share Report is essential for vendors and investors who want to understand the financial...

Published:  June 2015
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2015-2016 Cloud-Based Contact Center Infrastructure Market Report

The past 12 months have been outstanding for the cloud-based contact center infrastructure market, the best in the history of this sector. The total number of seats jumped 49.9% between August 2014...

Published:  October 2015
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Unified Communication as a Service (UCaaS - On-Premise and Cloud Deployment Models) Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014 - 2022

Unified Communication as a Service (UCaaS) is an emerging technology that is attracting the interest of enterprises and developer communities. UCaaS is a pre-integrated, permanently updated, standardized,...

Published:  April 2015
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2015 North America Video Conferencing Services Buyer’s Guide

The dynamic video conferencing services market is experiencing rapid growth. However, the increasing variety of solutions and providers leaves prospective customers and partners with a lot of investigating...

Published:  November 2014
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2011 World Contact Center Workforce Management Systems Market

This report addresses the market for workforce management (WFM) solutions in contact center environments Several vendors are actively pursuing opportunities to apply WFM technology in various back office...

Published:  November 2011
Price: 

North America Data Center Power Market - Growth, Trends And Forecast (2014-2019)

Data centers are placed in sturdy buildings, well-constructed to house servers, storage devices, and cables in order to prevent any accidental or intentional damage to the data or manipulation of hardware....

Published:  August 2015
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Global Data Center Power Market - Growth, Trends And Forecast (2014-2019)

The global DataCenter Power market is expected to grow from $15.07 billion in 2014 to $24.01 billion by the end of 2019 at a CAGR of 9.67%. This is being driven by the exceptional rise in the demand...

Published:  August 2015
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Global Managed IT Service Market 2011-2015

TechNavio's analysts forecast the Global Managed IT Service market to grow at a CAGR of 19.64 percent over the period 2011-2015. One of the key factors contributing to this market growth is the significant...

Published:  October 2012
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Voice/Speech Recognition Systems - Global Outlook

The global outlook series on Voice/Speech Recognition Systems provides a collection of market briefs, concise summaries and statistical anecdotes of research findings The report offers a rudimentary...

Published:  January 2012
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8X8, Inc.

8x8, Inc. Nasdaq EGHT empowers business conversations for more than 30,000 small and medium-sized businesses with cloud communications services that include hosted PBX telephony, unified communications,...

Published:  November 2015
Price: 

Enterprise Media Gateways - Global Strategic Business Report

This report analyzes the worldwide markets for Enterprise Media Gateways in US$ Million. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Middle...

Published:  July 2015
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Agent Performance Optimization (APO) - Global Strategic Business Report

This report analyzes the worldwide markets for Agent Performance Optimization (APO) in US$ Million The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific,...

Published:  August 2011
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The Military Communications Market: 2015 – 2030 - Opportunities, Challenges, Strategies & Forecasts

Armed forces throughout the globe rely on communication systems to enable information sharing and securely stay in constant contact. The role of these systems continues to grow in importance, with new...

Published:  April 2015
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Automatic Call Distributor Systems - Global Strategic Business Report

This report analyzes the worldwide markets for Automatic Call Distributor in US$ Million The report provides separate comprehensive analytics for the North America, Japan, Europe, Asia-Pacific, Latin...

Published:  September 2006
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Web Portals and Online Communities - Global Outlook

The global outlook series on the Web Portals and Online Communities Industry provides a collection of statistical anecdotes, market briefs, and concise summaries of research findings Illustrated with...

Published:  January 2012
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e-Learning - Global Strategic Business Report

This report analyzes the worldwide markets for e-Learning in US$ Million by the following Product Segments: Academic eLearning, and Corporate eLearning The report provides separate comprehensive analytics...

Published:  March 2014
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Power Discretes Market to 2016 - Energy Efficiency Initiatives in the Power Sector to Increase Market Demand

GBI Research’s new report, “Power Discretes Market to 2016 - Energy Efficiency Initiatives in the Power Sector to Increase Market Demand” provides key information and analysis on the market opportunities...

Published:  March 2012
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