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2014 - 2015 Contact Center Performance Management Market Report

Contact center performance management (CCPM) is finally coming into its own Big data, employee engagement, and the increasing importance of capturing and analyzing the customer journey are causing end...

Published:  May 2014
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2013 - 2014 Desktop Analytics Market Report

Adoption of desktop analytics is poised to take off over the next few years Desktop analytics solutions are attractive because they can address internal demands and satisfy external requirements, including...

Published:  December 2013
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Aquaporins, Vol 51. Current Topics in Membranes

Aquaporins summarizes the present knowledge in this expanding field of research, starting with the structural analysis of water channel proteins. Subsequent chapters begin with mammalian aquaporins,...

Published:  April 2001
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