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Search "The Future Customer-Centric Organization: Best Practice and New Strategies for Improving Customer Service" returned 9 results.

PRODUCT TITLE

Customer Experience Management (CEM) Market –[VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics] Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2012 – 2017)

Customer experience management (CEM) is garnering increasing popularity mainly driven by the application of tools that are employed for analyzing customer feedback from various touch points such as...

October 2012
FROM

Knowledge Management (KM) in Financial Services

Blending and using the company’s internal and external information and transforming it into actionable knowledge through technology is called KM Knowledge can be either internal or external but the...

October 2012
FROM
Business Process Management (BPM) Market Shares, Strategies, and Forecasts, Worldwide, 2011 to 2017 Business Process Management (BPM) Market Shares, Strategies, and Forecasts, Worldwide, 2011 to 2017 - Product Thumbnail Image

Business Process Management (BPM) Market Shares, Strategies, and Forecasts, Worldwide, 2011 to 2017

WinterGreen Research announce that it has a new study on Business Process Management (BPM) Software Market Shares and Forecasts, Worldwide, 2011-2017 The 2011 study has 775 pages, 245 tables and figures...

June 2011
FROM
2014 - 2015 Contact Center Performance Management Market Report 2014 - 2015 Contact Center Performance Management Market Report - Product Thumbnail Image

2014 - 2015 Contact Center Performance Management Market Report

Contact center performance management (CCPM) is finally coming into its own Big data, employee engagement, and the increasing importance of capturing and analyzing the customer journey are causing end...

May 2014
FROM

Customer Analytics Market by Solution - Global Forecasts and Analysis (2014 - 2019)

Customer Analytics Market by Solution (Data Management/ ETL, Analytical Tools/ Modules, Voice of Customer, Social Media Analytical Tools, Web Analytical Tools, Dashboard and Reporting) - Global Forecasts...

December 2014
FROM

Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts (2014 – 2019)

Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Advanced Technologies, Touch Points, Adoption Trends, Market Size & Forecasts...

August 2014
FROM
Marketing Collection Marketing Collection - Product Thumbnail Image

Marketing Collection

Dossier Report Collections The authors are pleased to showcase Report Collections, focused on areas of critical importance to Pharma's success, present and future These Collections deliver expert views,...

November 2013
FROM
Customer Relationship Management (CRM) Software - Global Strategic Business Report Customer Relationship Management (CRM) Software - Global Strategic Business Report - Product Thumbnail Image

Customer Relationship Management (CRM) Software - Global Strategic Business Report

This report analyzes the worldwide markets for Customer Relationship Management (CRM) Software in US$ Million by the following Types: On-Premise CRM, & SaaS CRM The Global market is further analyzed...

October 2013
FROM

The M2M, IoT & Wearable Technology Ecosystem: 2015 - 2020 -Opportunities, Challenges, Strategies, Industry Verticals and Forecasts

As consumer voice and data services revenues reach their saturation point, wireless carriers are keen to capitalize on other avenues to drive revenue growth. One such opportunity is providing network...

November 2014
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