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Search "The Market For Contact Center Queuing Solutions" returned 9 results.

PRODUCT TITLE
Call Centers - Global Strategic Business Report Call Centers - Global Strategic Business Report - Product Thumbnail Image

Call Centers - Global Strategic Business Report

This report analyzes the worldwide markets for Call Centers in US$ Million by the following Types: In-House, and Outsourced. The report provides separate comprehensive analytics for the US, Canada,...

July 2014
FROM
Analysis of the Evolution of ACDs into Customer Contact Routing Solutions Analysis of the Evolution of ACDs into Customer Contact Routing Solutions - Product Thumbnail Image

Analysis of the Evolution of ACDs into Customer Contact Routing Solutions

The explosive growth of e-business, coupled with higher customer service expectations, is fueling demand for web-enabled call centers and customer relationship management (CRM) solutions. The...

August 2000
FROM
North American Contact Center Market North American Contact Center Market - Product Thumbnail Image

North American Contact Center Market

Products with Attractive Price-performance Ratio for Small- and Medium-sized Contact Centers to Revive Fortunes Large contact centers are making way for small- and medium-sized contact centers as capital...

March 2003
FROM
Contact Center Solutions Contact Center Solutions - Product Thumbnail Image

Contact Center Solutions

Products with Attractive Price-performance Ratio for Small- and Medium-sized Contact Centers to Revive Fortunes Large contact centers are making way for small- and medium-sized contact centers as...

March 2003
FROM

Cloud Based Contact Center Market by Solution, & by Application – Worldwide Forecasts and Analysis (2014 – 2019)

Cloud Based Contact Center Market by Solution (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting), & by Application (Chat Quality Monitoring, Real Time Decision Making, Work Force Optimization) – Worldwide...

August 2014
FROM
2013-2014 Cloud-Based Contact Center Infrastructure Market Report 2013-2014 Cloud-Based Contact Center Infrastructure Market Report - Product Thumbnail Image

2013-2014 Cloud-Based Contact Center Infrastructure Market Report

In the world of contact center and customer service technologies and systems, the cloud is a game-changer It is playing a major role in revitalizing a mature technology sector and has helped transform...

January 2014
FROM

2014-2015 Cloud-Based Contact Center Infrastructure Market Report

The contact center infrastructure market has been around for a long time and includes many mature IT sectors that address the mission-critical needs of contact centers. Never before have we witnessed...

October 2014
FROM
2014 - 2015 Outbound Solutions Product and Market Review 2014 - 2015 Outbound Solutions Product and Market Review - Product Thumbnail Image

2014 - 2015 Outbound Solutions Product and Market Review

It is the dawn of a new era for outbound solutions. Traditional dialers are being reinvented and reinvigorated as robust omni-channel customer engagement solutions. The leading outbound solutions are...

July 2014
FROM
2013-2014 Outbound Dialing Market Report 2013-2014 Outbound Dialing Market Report - Product Thumbnail Image

2013-2014 Outbound Dialing Market Report

Too many companies in need of an outbound dialing solution have not invested in these capabilities in the last ten years, due to Do Not Call (DNC) legislation passed in many countries around the world...

August 2013
FROM
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