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Dry Cleaning and Laundry: COVID-19

Demand Could Increase as More Businesses Reopen

The impact of COVID-19 on dry cleaning and laundry services varies depending on customer base. Companies that are dependent on cleaning business wear are more likely to be negatively affected as a result of business closures and the move to working from home. While some companies that are more focused on business to business sales, may see increased sales as their customers intensify cleaning efforts to minimize the risk of infection. As US state economies begin to reopen, it is predicted that there will be a greater demand for dry cleaning and laundry services. 

It is recommended that incoming laundry be tagged and left for 24 hours before handling to minimize the risk of exposure to staff. This is because viruses cannot usually survive this long on porous surfaces such as textiles. The National Cleaners Association also recommends not shaking clothing, using separate baskets for unloading dirty and clean laundry, avoiding short cycles and ensuring clothing is dried thoroughly. Some companies are investigating adding extra sanitizing features to existing laundry equipment to reassure customers.  Such features include the injection of ozone gas into cold water intakes to kill bacteria and viruses. 

We have included a selection of our most popular market research on dry cleaning and laundry below.

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