Designing and Developing Training Programs is filled with practical information, best practices, and proven strategies. This book will help both new and experienced trainers design and develop training programs that achieve results for both individuals and their organizations while meeting the challenges of today′s fast–paced, rapidly changing learning environment. Created to be easy–to–use, Designing and Developing Training Programs covers a wide range of topics, including how to:
- Ensure that training is needed, relevant, and cost–effective
Analyze the needs and characteristics of the audience
Write behavioral learning
Select the right content and design activities that help people learn
Develop effective learning materials
Create a program evaluation
Design virtual and remote training programs
Praise for Designing and Developing Training Programs
"Janis Fisher Chan is truly a master designer, having an uncanny ability to help people to truly think. Her book is of real service to anyone in the field of training."
Manfred Kets de Vries, Raoul de Vitry d′Avaucourt Chaired Clinical Professor of Leadership Development and director, INSEAD Global Leadership Centre
"What makes Janis Chan′s book so exceptional is the variety of challenging, content–related exercises that bring the concepts ′up close and personal′ into the reader′s life and work."
Sharon Bowman, Author, Training from the BACK of the Room!
1. THE TRAINING PLAN.
1. Why You Need a Plan.
2. Planning Instructional Programs.
3. What to Consider When Using ADDIE.
2. ANALYZING THE SITUATION.
1. What′s a Needs Assessment?
2. Gathering Information.
3. Analyzing the Information.
4. Consider the Stakeholders.
5. Consider the Learners.
6. Identifying Constraints and Other Factors That Impact the Training Program Design.
7. Determine Who Should Be Involved in Designing the Training Program.
8. Design It or Buy It?
3. WRITING LEARNING OBJECTIVES.
1. Why Learning Objectives Matter.
2. What a Learning Objective Should Be.
3. What Makes a Learning Objective Useful?
4. How to Develop Learning Objectives.
5. Enabling Objectives.
4. CHOOSING THE DELIVERY METHOD.
1. Overview of Training Delivery Methods.
2. Characteristics of Common Delivery Methods.
3. How to Choose a Delivery Method.
5. IDENTIFYING CONTENT.
1. A Learner–Centered Approach to Content.
2. Nice–to–Know vs. Must–Know Content.
3. How to Identify Content.
6. PLANNING THE LEARNING ACTIVITIES.
1. What to Consider About Activities.
2. Components of an Experiential Learning Activity.
3. Types of Activities.
7. STRUCTURING A TRAINING PROGRAM.
1. What′s Involved in Structuring a Training Program.
2. Determining the Sequence.
4. Planning the Opening and the Closing.
5. Checking the Timing.
6. Identifying Visuals, Media, and Training Aids.
7. Preparing a Preliminary Agenda.
8. DEVELOPING MATERIALS AND VALIDATING THE PROGRAM.
1. Using a Training Materials Work Plan.
2. Developing Participant Materials.
3. Developing Trainer Materials.
4. Developing the Slides
5. Identifying Materials for Activities.
6. Validating the Training Program.
9. EVALUATING THE RESULTS.
1. The Function of Evaluation.
2. Questions an Evaluation Needs to Answer.
3. How to Conduct an Evaluation.
10. DESIGNING DISTANCE LEARNING PROGRAMS.
1. Overview of Distance Learning Programs.
2. Deciding When and How to Use Distance Learning.
3. Design Principles for Virtual and Remote Training Programs.
About the Author.
- Shows how to plan a project -- why you need a plan, components of a plan, and how to use a plan.
- Provides guidelines for assessing the audience covers needs, available time, preferred ways of learning, previous experiences with training, level of knowledge about subject, reasons for attending training.
- Gives step-by-step instructions for writing behavioral, performance-based objectives shows what objectives are and why they are important and the differences between vague objectives and objectives that serve as the foundation for a successful program.
- Explains the pros and cons of using off-the-shelf programs and how to adapt programs to meet participant and situational needs
- Explains ways to gather content information -- interviews, observation, and research, as well as best practices for working with subject matter experts.
- Shows how to structure a training program shows how to develop enabling objectives and a content outline and covers sequencing, timing, and pacing. Gives guidelines for developing activities that engage participants and help them learn covers pre-workshop activities, icebreakers, discussion questions, exercises, games, simulations, case studies, reflection, practice, experiential activities, real-world application.
- Shows how to develop examples and stories.
- Gives detailed guidance for developing workshop materials covering the trainers script or notes, participant handouts or workbook, slides, etc.)
- Shows how to be flexible with various groups shows how to adapt training to meet needs of specific groups.
- Explains how to test the program shows how to set up, run, evaluate, and incorporate the results of a pilot.
- Offers sidebars that present nice-to-know information, such as conducting training remotely and facilitating in a virtual classroom.
Janis Fisher Chan, a highly experienced writer, instructional designer, trainer, and developmental editor, is the cofounder of a successful training company and author of several books and training programs, including E–Mail: A Write It Well Guide and The Academic Manager′s Guide to Meetings from Jossey–Bass.