For any company that wants to compete in the 21st century, Designing the Smart Organization offers inspiring perspectives for integrating corporate learning as a core business practice that will create sustainable strategic and organizational capabilities.
Part One: Conceptual Foundation.
1 The Corporate Learning Imperative.
2 Enlarging the Framework of Learning.
3 The Integration of Learning with Business Processes.
4 Implications for the Corporate Learning Industry.
5 The Convergence of Strategy and Corporate Learning.
Part Two: Case Studies.
1 Innovating Learning Through Design and Architecture (Unicredit).
2 Top Executive Leadership Learning (Siemens).
3 Phoenix from the Ashes: How a Corporate Learning Initiative Reinvented an Ailing Business (ABB).
4 Healing Post-Merger Chasms: Creating Corporate Values from the Bottom Up (EnBW).
5 Designing Customer Centricity for Multiple Market Segments: The perspectives Project (BASF).
6 Transforming the U.S. Army Through an Informal Leadership Learning Network (U.S. Army).
7 The Executive Hero’s Journey: Going Places Where Corporate Learning Never Went Before (PricewaterhouseCoopers).
8 Managing the Strategic Asset of Cutting-Edge Technological Expertise (EADS).
9 Leadership Learning as Competitive Strategy in the Chinese Market (Novartis).
10 First Choice: The World’s Largest Customer Focus Initiative (Deutsche Post DHL).