"Laura Liswood has both great theoretical and practical understanding of diversity why it is important in organizations and why attempts to create it often fail to deliver. The Loudest Duck is essential reading for anyone who wants to maximize the effectiveness of organizations or just wants to understand why things are the way they are."
Rt. Hon. Kim Campbell, Canada′s 19th and first female prime minister
"Laura Liswood brilliantly shows us how to get to Diversity 2.0 and beyond. A workplace of people from different backgrounds can lead to tensions, but this book shows, with great insights and examples, how it can lead to real creativity instead. It′s an indispensable guide for managers and leaders and also for anyone who wants to succeed in any aspect of life."
Walter Isaacson, President and Chief Executive Officer, The Aspen Institute
"Laura′s timing is perfect, and her message is spot on. Embracing diversity creates competitive advantage. Her book should be mandatory reading for everyone in business today. In the most engaging, fun, and real way, Laura gets to the heart of the opportunity enabling Noah′s diverse floating Ark to fly to the moon and beyond."
Beth Brooke, Global Vice Chair of Public Policy, Sustainability and Stakeholder Engagement, Ernst & Young
"The Loudest Duck is one of the clearest and most profoundly informative analyses of why, despite decades of effort and investment, most diversity initiatives fail to produce the promised benefits to organizations or their employees. This book goes beyond analysis and provides a new language of metaphor that captures the unexamined dynamics of dominance, unearned privilege, and unconscious bias that undermine our attempts to create truly diverse and inclusive workplaces. It is a must reading for leaders who are serious about diversity and inclusion in their organizations."
David A. Thomas, H. Naylor Fitzhugh Professor of Business Administration, Harvard Business School; author of Breaking Through: The Making of Minority Executives in Corporate America
Chapter 1 Beware of Noah′s Ark.
Objections to Diversity.
Chapter 2 The Elephant and the Mouse.
Point of View.
Chapter 3 Tell Your Grandma to Go Home.
Necessary but Not Sufficient.
Preconceived Notions Have Roots.
Chapter 4 What′s Easy for You Is Hard for Me And Howe to Navigate the Differences.
Getting Noticed in Noah′s Ark.
Getting Out of Your Own Comfort Zone.
Who Apologizes and Who Interrupts.
Chapter 5 Unwritten Rules.
Chapter 6 We Hire for Difference, and Fire Because They Are Not the Same.
The Danger of Unconscious Thinking, Speaking and Acting.
Chapter 7 The Tools in Your Toolbox.
Think about the People on Your Team.
Learn to Recognize Other People′s Grandmas .
Fair and Equal with Access, Knowledge and Feedback.
Be Careful with Your Words, and How You Interpret the Words of Others.
The Silent Have Something to Say.
Results Should Be the Determinant.