Praise for Leading Outside the Lines
"Those of us who have been writing about leadership and organization for years should heave a deep sigh of relief and wonder to read this book. Leading Outside the Lines forces us to review and rethink all the twisty turns, false dichotomies, paradoxes, fuzzy or over– metricized writings all the confusions we′ve been wrestling with for years and shapes them into a coherent, useful, and wise perspective. I love this book, and so will anyone with a desire and need to understand the requirements for 21st–century leadership."
WARREN BENNIS, Distinguished Professor of Business, University of Southern California, and author, Still Surprised
"If you want to know how work really gets done, read Leading Outside the Lines! It is the best book I have ever read at explaining the difference between what is supposed to be going on and what is really going on in organizations."
MARSHALL GOLDSMITH, author, What Got You Here Won′t Get You There and MOJO
"Katzenbach and Khan′s book is a must–read for leaders who want their teams to shine in terms of performance, innovation, retention, or any other metric of success. I′ve rarely read a book with such an extraordinary collection of fascinating, real–world examples that drive the message home."
KEITH FERRAZZI, author, Who′s Got Your Back and Never Eat Alone
"Leading Outside the Lines is a very important and useful book. Through insightful storytelling and years of experience, Katzenbach and Khan provide strategic and tactical advice about how the informal organization can transform your organization, whether it grapples with radical changes in the competitive environment or the inevitable growing pains of moving from start–up to established global enterprise."
LINDA A. HILL, Wallace Brett Donham Professor of Business Administration, Harvard Business School
"A must–read for anyone struggling to adapt their organization to new realities. Filled with keen insight about the formal and informal life of organizations, the book offers practical advice on how to blend the two to bring out the best in your organization."
RONALD A. WILLIAMS, chairman and CEO, Aetna
Part One: Using the Informal to Enhance the Formal.
1 The Logic of the Formal; the Magic of the Informal.
2 When the Balance Shifts.
3 Jumping Together.
Part Two: Motivating Individual Performance.
4 It′s All About the Work.
5 Values Driven, Not Values Displayed.
6 It′s Still About Performance.
Part Three: Mobilizing Organizational Change.
7 Setting the Fast Zebras Free.
8 Melting the Frozen Tundra.
9 Mobilizing: A Different Kind of Managing.
10 What to Do.
About Our Sources and Methodology.
A Diagnostic Tool: Assessing Your Organizational Quotient.
About the Authors.