Unforgettable Experiential Activities. An Active Training Resource

  • ID: 1402705
  • Book
  • 320 Pages
  • John Wiley and Sons Ltd
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From training expert Mel Silberman (the father of the popular and effective active training method) comes Unforgettable Experiential Activities. Mel Silberman′s next–step resource is designed for facilitators who want to incorporate Impactful Activities into their trainings. As the author explains, Impactful Activities are at once concrete, dramatic, and unexpected.

Based on best–selling author Mel Silberman′s Active Training program, Unforgettable Experiential Activities contains 75 original activities developed and tested during his 40 year career as a training expert. All these dynamic activities have stood the test of time and will help any trainer (novice or well–seasoned professional) engage their learners in active, experiential learning.

As accessible as it is useful, each of the book′s activities includes an informative introduction and contains suggestions and techniques for implementing the activities that will ensure success every time. The activities are organized by today′s most sought after training topics including leadership and change management, team work and facilitation, creativity, conflict and negotiation, influencing, and communication among others.

Using Mel Silberman′s fun, entertaining activities trainers can help their participants develop an understanding of the material presented and have a clearer understanding of how to incorporate the information into their work life.

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Preface ix

Acknowledgments xiii

Foreword xv

Introduction 1

Chapter One: Getting Acquainted 11

1. Alphabetical Circle: A Fun Way to Learn Names and a Lot More 12

2. Group Résumé: Who We Are Collectively 14

3. Things We Have in Common: Getting to Know You 16

4. Predictions: Making Guesses About Co–Participants 18

5. Introductory Go–Arounds: Brief Self–Disclosures 20

6. What s in a Name? My Story 22

Chapter Two: Communication 25

7. Communication Tokens: An Awareness Exercise 26

8. Direct Communication: You Write the Scripts 28

9. Explaining Something Complicated: Avoiding Information Dumps 30

10. Obtaining Participation: Using Different Formats 34

Chapter Three: Assertive Behavior 41

11. Concerns About Confronting Employees: Overcoming the Anxiety 42

12. Assertive Starters: Ways to Begin an Assertive Message 46

13. Non–Verbal Persuasion: Assessing Its Impact 50

14. Refusing Unwanted Requests: Practicing Saying No 52

15. Stating Complaints and Requesting Change: Skill Practice 56

Chapter Four: Influencing Others 59

16. Alligator River: Looking at People with Different Glasses 60

17. Question First: The Best Way to Overcome Resistance 65

18. Influencing Others: Four Role–Play Scenarios 68

19. Getting Your Foot in the Door: Avoiding Rejection 72

Chapter Five: Conflict and Negotiation 75

20. Views of Conflict: A Word Association Game 76

21. What You Bring to Conflict Situations: Experiencing Different Styles 79

22. The Ten–Thousand–Dollar Challenge: Working Through a Conflict 85

23. Role Reversal: Arguing the Flip Side 89

24. Rating Methods to Deal with Conflict: Yours and Theirs 92

25. Breaking a Stalemate: Steps to Move Forward 95

Chapter Six: Creativity and Problem Solving 99

26. Getting Ready for Brainstorming: Creative Warm–Ups 100

27. Part Changing: Demonstrating a Technique to Increase Creativity 105

28. Brainwriting: An Alternative to Generating Ideas Verbally 108

29. Inspired Cut–Outs: Freeing the Mind 110

30. Wearing Someone Else s Shoes: Taking a Different Perspective 113

31. Making Decisions After Brainstorming: Narrowing the Options 116

Chapter Seven: Diversity 119

32. Being in the Minority: Simulating an Everyday Reality 120

33. I ve Been Curious: Questions I Have Been Afraid to Ask 124

34. Setting the Record Straight: Things About Me and Others Like Me 127

35. Unlocking Memories: Self–Disclosures in a Diverse Group 130

Chapter Eight: Facilitating Teams 133

36. Multi–Voting: A Constructive Way to Make Decisions 134

37. Rotating Facilitators: Practicing Effective Facilitation 137

38. Card Exchange: A Unique Way to Stimulate Discussion 142

39. The Problem with Majority Voting: A Double Whammy 145

40. Changing the Rules: Altering Group Process 148

41. Removing Egos: A Tool for Team Facilitators 151

Chapter Nine: Exchanging Feedback 155

42. Animal Metaphors: An Exercise in Obtaining Honest Feedback 156

43. Giving Effective Feedback: Wheaties Over Donuts 163

44. Judging the Impact of Words: Applications to Giving Feedback 168

45. When Asking for or Giving Feedback Is Challenging: Your Advice 173

Chapter Ten: Leadership 177

46. The Window Shade: Depicting Different Approaches to Decision Making 178

47. Mirroring: Experiencing the Joys and Tribulations of Being a Leader 181

48. Going Outside Comfort Zones: Brief Exercises in Change 185

49. Changes You Would Make: Dreaming Beyond the Status Quo 190

Chapter Eleven: Teaching and Coaching Employees 195

50. Making Butterflies: It s Not What You Say That Counts 196

51. Brain–Friendly Teaching: Using Four Key Principles 202

52. Building Skills Through Role Plays: You Have Options 208

53. The Components of Effective Coaching: Observing the Process 218

54. Show But Not Tell: Upping the Stakes 218

Chapter Twelve: Understanding Others 221

55. Avoiding Labels: Interpreting Behavior Objectively 222

56. Be Curious, Not Furious: Five Ways to Understand Others 227

57. Comparing Yourself to Others: Looking for Differences and Similarities 231

58. The Three C s: What Makes People Difficult 234

Chapter Thirteen: Sales and Customer Service 239

59. A Convincing Sales Presentation: Warm–up Practice 240

60. Dissatisfied Customers: How to Win Them Over 243

61. To Consult or Not Consult: Assessing Your Selling Style 248

62. Your Company s Sales Philosophy: How Do You Treat Customers? 251

Chapter Fourteen: Team Building 255

63. The Stages of Team Development: A Card Sorting Activity 256

64. Television Commercial: An Unusual Team–Building Activity 262

65. Creative House Building: An Exercise in Teamwork 264

66. Fishbowl Meeting: Observing Group Process 266

67. Making Paper Cups: Simulating a Learning Organization 269

68. Are You a Team Player? Things Team Players Do 274

69. Paper Airplanes: The Power of Collaboration 278

Chapter Fifteen: Train the Trainer 281

70. Active Vacations: Topics Versus Objectives 282

71. Design Challenges: Planning How to Achieve Training Objectives 286

72. Energizers: Ways to Wake Up or Relax a Training Group 289

73. Has This Ever Happened to You? Making Team Learning Work 292

74. Training Styles: Three Continua 296

75. You Have Many Options: Increasing Your Training Repertoire 298

About the Author 301

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Melvin L. Silberman
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