GPA for decision content quality (Goal, Priority, Alternatives); and IPO for decision process quality (Information, People, Objective reasoning). The book places emphasis on leading a team to make decisions, even though the framework can be used for personal and individual decisions.
By using this common decision–making framework, managers and leaders will gain credibility and team support for the decision, will confidently articulate, promote, and defend the decision, and will have made the necessary preparations for successful implementation when the decision–making process is complete.
This proven framework from one of Asia′s most dynamic leadership experts will improve the quality of your decisions and change the way you do business.
1 Decisions and Decision Making 1
2 Decision–Making Traps 9
3 GPA: G for Goal 23
4 GPA: P for Priorities 39
5 GPA: A for Alternatives 57
6 IPO: O for Objective Reasoning 73
7 IPO: I for Information 85
8 IPO: P for People 99
9 Conclusion 119
Caroline was formerly Vice President and the highest ranking Asian female executive at IBM globally with over 30 years of diverse working experiences in the United States and across Asia Pacific. During her stint at IBM her responsibilities spanned 12 functional areas, including being Vice President of Marketing, Information Technology, and Business Transformation.
Caroline currently serves as Board Director for three companies in Finance, Biomedical, and Technology industries.