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The Great Workplace. How to Build It, How to Keep It, and Why It Matters

  • ID: 1689673
  • Book
  • January 2011
  • 272 Pages
  • John Wiley and Sons Ltd
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Praise for The Great Workplace

"The Great Workplace lays out ideas that can help turn any workplace into a great one. At Zappos.com, we take these ideas seriously. Our company culture is our #1 priority."
TONY HSIEH, CEO, Zappos.com, Inc., and #1 New York Times bestselling author, Delivering Happiness

"Informative and full of useful advice. The authors′ recommendations may call for hard work, but for those who persevere and see them through, the outcome is well worth the effort."
IAN T. CLARK, CEO, Genentech

"Important and thoroughly convincing! The Great Workplace shows the way for organizations to get from Good to Great. If you′ve ever wanted to be on the FORTUNE 100 Best Companies to Work For® Annual List, or simply want to know why some companies excel and others don′t, grab your highlighter and dig in."
ADRIAN GOSTICK, New York Times bestselling author, The Carrot Principle and The Orange Revolution

"The best places to work outperform their competitors in every country and in every industry. The Great Workplace shows how these companies do it and provides practical advice on how you too can make your company a great place to work. No more excuses not to turn this timely knowledge into action."
JEFFREY PFEFFER, professor, Stanford Graduate School of Business, and author, Power

"Like a customized GPS, The Great Workplace will help your organization navigate its way toward being an exemplary workplace and steer clear of the bumps, wrong turns, and dead ends along the way. Filled with data–based findings, practical examples, and innovative ideas, this book will prepare and motivate your team for the journey that is to come."
CHRIS VAN GORDER, president and CEO, Scripps Health

"A wealth of new ideas for how to build and maintain a great workplace, even for those who have previously made the FORTUNE 100 Best Companies to Work For® Annual List."

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Foreword (
Robert Levering).


1 Introduction: The Value of Creating Great Workplaces.

SAS: Taking Care of Their Greatest Asset.

2 Credibility: "I Believe in My Leaders."

PricewaterhouseCoopers LLP: Inspiring Excellence.

Google: Finding the Googlers in a Very Large Haystack.

3 Respect: "I Am a Valued Member of this Organization."

General Mills: Developing Great Managers.

SC Johnson: A Family Company.

4 Fairness: "Everyone Plays by the Same Rules."

Scripps Health: All for One and One for All.

CH2M HILL: Ownership as a Way of Life.

5 Pride: "I Contribute to Something Really Meaningful."

Wegmans Food Markets: Proud of Their Contributions to Communities.

W. L. Gore & Associates: An Innovative Culture and a Culture for Innovation.

6 Camaraderie: "The People Here are Great!"

Camden Property Trust: Building a Fun Community for Employees and Residents

Microsoft: Geniuses Welcome.

7 Global Perspectives: Great Workplaces Around the World.

8 Taking Action: Creating Your Great Workplace.

References and Resources.


About the Authors.


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Michael Burchell
Jennifer Robin
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