Corporate leaders have a responsibility to make rational choices that maximize return on investment. The author posits that while conflict is inevitable, it need not be costly. The result is an efficient framework for understanding and dealing with conflict while minimizing costly protracted battles, focusing specifically on the crucial tasks a security manager must carry out in a 21st century organization.
* Includes an appendix with job aids the security manager can use in day-to-day workplace situations
* Provides readers with a framework for adapting Sun Tzu's theories of conflict within their own organizations
* From an author who routinely packs the room at his conference presentations
Chapter 2: Be a Leader!
Chapter 3: Accepting the Inevitability of Conflict
Chapter 4: Know Yourself and Know Your Enemy
Chapter 5: Strategic Assessments
Chapter 6: Remember What is Really Important
Chapter 7: Engage the Enemy
Chapter 8: Maneuver Your Army
Chapter 9: Adapt to the Battlefield
Chapter 10: Avoid Predictability
Chapter 11: Collect Intelligence
Chapter 12: The Art of War & Homeland Security
Appendix: The Armory
Scott Watson is the Principal Consultant and CEO of S.A. Watson & Associates L.L.C., a risk management firm specializing in the areas of organizational security and crisis management. Mr. Watson has held a variety of risk management and corporate security positions at such firms as TD Banknorth, Liberty Mutual, Fidelity Investments, Pinkerton Security & Investigations, Boston University and First Security Services Corporation. He holds a Masters of Criminal Justice Administration from Boston University and a Masters of Education from the University of Massachusetts. He is a Certified Protection Professional, a Certified Fraud Examiner and a frequent speaker at professional conferences. Mr. Watson currently teaches Security Management at Boston University's Center for Professional Education and has previously taught online courses for American Military University. He is a member of ASIS International, where he serves as the Vice Chairman of Crisis Management and Business Continuity Council as well as a member of the School Violence Task Force. He is also a member of The Association of Certified Fraud Examiners and the New England Disaster Recovery Information Exchange.