"Management Reset is a call to action for any business leader looking to create sustainable growth and value in an increasingly interconnected, thus ethically interdependent world. Ed Lawler and Chris Worley illustrate why new approaches to culture and leadership are the greatest sources of competitive advantage available today."
Dov Seidman, founder, chairman, CEO of LRN; and author, How: Why How We Do Anything Means Everything . . . in Business (and in Life)
"Until now, there has been no authoritative review of what sustainability actually requires in terms of the nuts and bolts of organizational strategy, structure, systems, and rewards. Management Reset superbly fills that gap by providing leaders with the practical tools and know–how needed to create truly sustainable businesses. This book is destined to become the indispensable guide to responsible, effective management in the twenty–first century."
James O′Toole, Daniels Distinguished Professor of Business Ethics, University of Denver′s Daniels College of Business; author, The Executive Compass; and coeditor, Good Business: Exercising Ethical and Effective Leadership
"Management Reset is a breakthrough. The book offers very pragmatic and concrete guidance and is a leadership guidebook for the future."
David A. Nadler, vice chairman, Marsh & McLennan Companies; and author, Building Better Boards and Competing by Design
"Management Reset presents a pragmatic approach to developing an organization that can sustain effectiveness and succeed for all its stakeholders. Chris and Ed′s approach balances a strong fact base with insights about driving organizational change and effectiveness."
Joe Mello, COO emeritus, DaVita Inc.
"Management Reset is a great resource for leaders at all levels of an organization. It is the long–awaited next generation approach to managing complex organizations."
Jodi Krause, director, Council and Board Effectiveness, Corporate Positioning, Cisco Systems, Inc.
Preface: From Change to Sustainable Effectiveness xi
1 Time for a Reset 1
2 Sustainable Management 21
Part One: The Way Value Is Created 41
3 Strategies for Sustainable Effectiveness 43
4 Developing a Strategy 71
Part Two: The Way Work Is Organized 97
5 Board Governance 99
6 Structures for Sustainable Effectiveness 127
7 Sustainable Work Systems 155
Part Three: The Way People Are Treated 175
8 Managing Performance 177
9 Reward Systems 201
10 Managing Talent 227
Part Four: The Way Behavior Is Guided 251
11 Leading, Managing, and Following 253
12 Transforming to Sustainable Management 279
The Authors 317
Christopher G. Worley is a Senior Research Scientist at the Center for Effective Organizations at University of Southern California, and Professor of Management at Pepperdine University′s Graziadio School of Business and Management. He has authored five editions of Organization Development and Change, the largest–selling textbook in OD, and numerous articles on organization design. Lawler and Worley are the coauthors of Built to Change from Jossey–Bass.