∗ "Analyzing Safety Performance" describes the various ways to effectively analyze performance.
∗ "The Areas to Analyze" looks at specific ways of evaluating management and staff skills and behavior.
∗ "The Change Process" examines the processes of interpreting results, devising plans, and implementing change.
The Analysis Task.
How We Traditionally Have Analyzed.
Analysis by Workers.
THE AREAS TO ANALYZE.
The Management System for Continuous Improvement.
The Management System to Build Culture.
The Management System to Improve Managers′ Skills.
The Management System to Improve Employee Skills.
The Management System to Improve Worker Behavior.
The Management System to Improve Physical Conditions.
Additional Areas to Analyze.
THE CHANGE PROCESS.
Interpreting the Data.
Where Do You Want to Be?
Defining and Implementing Change.
Sources of Help.