EASY–TO–FOLLOW, EASY–TO–IMPLEMENT PROCEDURES FOR AVOIDING COSTLY PRODUCT LIABILITY
Protect your company against the possibility of a costly product liability lawsuit. Lawsuit! takes you through all the procedures and processes that manufacturers need to have in place to limit their exposure to product liability claims. These procedures and processes also ensure that you′ll have the best defense ready in the event that your organization is faced with a lawsuit.
Author Randall Goodden is one of the world′s leading experts on product liability prevention. His advice is based on more than twenty–five years of hands–on experience as a manufacturing executive. Everything you need to know to reduce your firm′s exposure to product liability claims is clearly set forth in non–technical language, including:
- Step–by–step instructions, along with accompanying examples, for implementing risk–reduction procedures
- Compliance guidelines for meeting the requirements of government product safety organizations
- Examples of lawsuits that underscore the need for a rigorous risk–reduction program
- Thorough explanations of the law and legal processes
Lawsuit! covers both U.S. and international law, making it appropriate for manufacturing companies around the world. In addition to avoiding product liability lawsuits, this book helps manufacturers maximize profits by being less wasteful and, at the same time, more effective in launching new products.
Following the book′s easy–to–follow and easy–to–implement procedures is your best defense against product liability suits that could potentially ruin your company′s reputation and bottom line.
1. An Introduction to Products Liability.
1.1 Courts and Jury Perceptions.
1.2 Judicial Hellholes.
1.3 Legal Reform.
1.4 Impact on Manufacturers.
1.5 Public Perception of Corporations.
1.6 Product Liability from the Insurance Perspective.
1.7 Insurance Companies Supporting PLP Programs.
1.8 Recommendations that Can Be Used on Products Liability Accounts Related to Design, Advertising, Instructions, and Product Recall.
1.9 Tougher Requirements from the CPSC.
1.10 #1 Verdict of 1999: $4.9 Billion Against GM for Gas–Tank Explosion Live Defense Demonstration Backfires and Turns the Tide.
2. Product Liability Around the World.
2.1 United States.
2.5 Europe: Part 1.
2.6 Europe: Part 2.
3. Product Liability Law.
3.1 Restatement Third of Torts.
3.2 Commonly Used Terms and Definitions.
4. New Product Introduction: More Effective Design Reviews.
4.1 The Different Stages or Types of Design Reviews.
4.2 Creating the Design Review Team.
4.3 Making Design Reviews the Policy.
4.4 Developing the Design Review Procedure.
4.5 Minutes of the Design Review.
4.6 Policies and Procedures Assets and Liabilities.
4.7 Engineering Change Control.
4.8 Traceability and Recall Preparedness.
4.9 Measuring the Effectiveness of the Design Review Team.
4.10 In Conclusion.
5. New Product Introduction: Product Safety Reviews Hazards Analysis, and Risk Assessment.
5.1 Creating the Product Safety Team.
5.2 Elements of the Hazards Analysis.
5.3 Design Review a Viewpoint of the Consumer Product Safety Commission (CPSC).
5.4 Failure Mode and Effects Analysis (FMEA).
5.5 Cause–and–Effect Diagram.
5.6 MIL–STD 882.
5.7 Hazards Analysis Software.
6. Product Testing.
6.1 The Initial Design Process.
6.2 Conducting Product Tests.
6.3 Building a Testing Lab.
6.4 Complying with Domestic or International Standards.
6.5 Testing Products and Reacting to Test Results.
7. Warnings and Instructions.
7.1 The Legal Duty to Warn.
7.3 No Need to Warn Sophisticated Users.
7.4 The 2007 ANSI Z535.4 Standard for Product Safety Signs and Labels.
7.5 The New Standard: ANSI Z535.6.
8. Product Warranties.
8.1 Examples of Warranty, Warranty Disclaimer, and Exclusive Remedy.
8.2 Limitation of Liability.
8.3 A Businessperson s Guide to Federal Warranty Law ([external URL]
8.4 Offering Service Contracts.
8.5 Statement of Terms and Conditions.
8.6 Disclaimer or Limitation of Implied Warranties.
9. Product Marketing.
9.1 Deceptive Advertising v. Defects in Marketing.
10. Contracts, Purchase Orders, and Agreements.
10.1 Lack of Supplier Control.
10.2 Guilty by Association.
10.3 Purchase Orders.
10.4 Recall Considerations.
10.5 Distribution of the Purchase Order Terms and Conditions.
10.6 Customer Contracts.
10.7 The China Syndrome.
10.8 Restructuring Import Contracts When Importing Goods from China.
11. Records Retention and Dangerous Documents.
11.1 Records Retention Programs.
11.2 Hard Copy Storage.
11.3 Records can be Key for Defense.
11.4 Document Management and Recognizing Dangerous Documents .
11.5 Electronic Documents and Discovery.
11.6 The New e–Discovery Burden.
11.7 Employee Education.
12. The Administrative Team.
12.1 Selecting a Primary Driver.
12.2 Creating the Administrative Team.
12.3 Gaining the Necessary Knowledge.
12.4 Announcements to the Rest of the Organization.
12.5 Selecting an Outside Attorney.
12.6 Auditing the Operation.
12.7 Developing an Implementation Plan.
12.8 Administrative Team Meetings.
12.9 Executive Action a View from the CPSC.
13. Post Sale Duties to Warn and Recalls.
13.1 Estimating the Economic Impact of Product Recalls.
13.2 Made in China Recalls of 2007.
13.3 Implementing a Recall.
13.4 Developing a Procedure.
13.5 The Tylenol Recall.
13.6 Government Agencies Involved with Certain Product Recalls.
13.7 EU Recall Planning Guide.
13.8 Some Final Thoughts on Recall Prevention.
14. The Quality System: Incorporating Safeguards into the Procedures.
14.1 The Legal Focus on Quality.
14.2 How Quality Can Become a Liability.
14.3 The PLP Problem with Quality Programs.
14.4 Evaluating the Quality Program.
14.5 Incorporating PSLP into the Quality Program.
14.6 Product Safety and Quality Guidelines by the CPSC.
14.7 Product Safety Policy.
14.10 Technical Guidance.
15. Claims and Investigating Incidents.
15.1 How The Company Learns About Problems.
15.2 In–House Awareness Training.
15.3 Preparing for an Investigation.
15.4 Gathering the Facts.
15.5 Inspecting the Evidence.
15.6 Writing a Report.
16. Entering into Litigation.
16.1 Selecting the Defense Attorney.
16.2 Product Liability (Civil Case) Trial Procedure.
16.3 Appellate Procedure.
16.4 Discovery: Interrogatories.
16.5 Discovery: Requests for Documents.
16.6 Discovery: Depositions.
16.7 Preparing for Trial: Testifying Expert v. Non–Testifying Expert.
16.8 Pretrial Stage: Mandatory Settlement Conference.
16.9 Pretrial Defense Strategies: Motion in Limine.
16.10 Discovery: Defense Strategies.
16.11 Assessing Damages and Punitive Awards.
16.12 Product Liability Case Studies from Appellate Courts.