No matter how thorough the briefing, how clear the architect s drawings, or how effective the project management, problems will always arise and may lead to costly disputes if not resolved quickly and effectively. Most of the problems can be traced back to a failure to communicate clearly.
This book brings together the main management and communication issues that influence the success of construction projects. The authors investigate communication issues across physical, organisational and cultural barriers and present clear guidance and practical advice.
Accessible to all participants in the construction process
Provides clear explanations of complex issues, helping to make communication more productive
Checklists and case studies offer practical guidance
Dynamics of Communication; Interpersonal communication; Group communication; Communication networks; Organisational communication;.
Building an effective communication culture; Selecting appropriate communication media; Managing boundary conditions; Managing meetings; Conflict management; Practical methodologies for identifying, monitoring and improving communication in practice
Andrew RJ Dainty, CM& E Volume 22, issue 2.