Unexpected change which occurs throughout the design and construction phase hinders project success and leads to disruptive effects such as time overruns, cost overruns and quality deviations. The appropriate management of change is essential to the minimisation of these damaging effects of inevitable change during construction projects.
Managing Change in Construction Projects: A Knowledge–Based Approach offers a new perspective on construction project change by viewing the process of change management as a knowledge–intensive activity, where team members bring their tacit and explicit knowledge into the situation and share, create and capture this collective knowledge for future, enhanced re–use in similar situations.
By moving from the information–driven, process–integrated approach to a knowledge–based view, construction teams can successfully resolve and learn from change events, leading to an overall improved performance of the industry.
The book will make a significant contribution to our understanding of construction project change by offering new theoretical and practical insights and models grounded in results of case studies conducted within collaborative construction project team settings.
Chapter 1 Introduction.
1.2 Need for the Investigation.
1.3 Questions to Research.
1.4 Summary and Link.
Chapter 2 Key Issues from the Literature.
2.2 Construction Project Environment.
2.3 Construction Project Change Management.
2.4 Knowledge Management Perspective.
2.5 Role of Knowledge During Reactive Change Process.
2.6 Towards a Knowledge–Based Reactive Change Process.
2.7 Summary and Link.
Chapter 3 Research Methodology.
3.2 Case Study Research Design.
3.3 Data Collection Process.
3.4 Data Analysis Process.
3.5 Summary and Link.
Chapter 4 Case Study Results.
4.2 Case Study: Project A.
4.3 Case Study: Project B.
4.4 Summary and Link.
Chapter 5 Cross–Case Analysis.
5.2 Contextual Factors of Change: P1 Discussion.
5.3 Knowledge Properties During Change: P2 Discussion.
5.4 Knowledge Identification and Utilisation During
Change: P3 Discussion.
5.5 Intra–Project Knowledge Creation During Change:
5.6 Inter–Project Knowledge Transfer During Change:
5.7 Summary and Link.
Chapter 6 Conclusions.
6.2 Summary of Propositions.
6.3 Comment on the Conceptual Model.
6.4 Conclusions about the Overall Research Problem.
6.5 Implications for Theory.
6.6 Implications for Practice.
Appendix A Interview Guidelines.
Appendix B Example of an Interview Transcript.
Appendix C Comparison Between Propositions and Codes.