Charles Dunstone, CEO, Carphone Warehouse
There′s a lot of hot air in the world of business. Wouldn′t it be nice just to hear some common sense?
That′s exactly what John Timpson has got. After four decades running his family business and turning it into one of the high street′s biggest success stories, he really knows what works and what doesn′t. Upside Down Management shares with you how he has turned the way the business is run on its head, and the lessons he has learned in the process.
From being the CEO to dealing with stress, and from breaking the rules to following your conscience, this book tells it like it is.
Forget management models and best–practice guidelines; here are genuine pearls of wisdom.
Chapter 1: The Timpson Experience 1
Chapter 2: Upside Down Management 49
Chapter 3: Be the CEO 73
Chapter 4: Do the Deals 107
Chapter 5: Make Mistakes 155
Chapter 6: Challenge the Rules 183
Chapter 7: Survive the Stress 219
Chapter 8: Let Your Conscience be Your Guide 241
Chapter 9: Ideas that Work 281
Final Thought 315