"For anti–bullying to work, it is essential that support start at the top. I was personally involved in drafting our policy with the Namies and ensuring its implementation. It has made a palpable and positive difference to our workplace culture."
DOUGLAS H. BARR, MSW, President and CEO, Goodwill Southern California
"This book is for CEOs and their leadership teams who are serious about building a great workplace that inspires higher productivity and profits, along with the bully–free brand. The Namies also outline an innovative contributory role for HR professionals in creating and sustaining a bully–free workplace."
KEVIN KENNEMER, founder and Senior Partner, The People Group
"Gary and Ruth Namie apply their expert insight to help organizations prevent and respond to bullying at work. This book opens a window onto best practices for employers who understand how workplace bullying destroys employee morale and productivity and want to stop it."
DAVID C. YAMADA, JD, Professor of Law, Suffolk University Law School, Boston, author of the anti–bullying Healthy Workplace Bill
"The Namies enable us to start changing our perception of what bullying really is all about: brutal, systematic psychological torture. As a union activist, I have been dealing with bullying in the workplace for years. With these tools, we can start changing the tide; we can better protect our coworkers and stand up for our collective right to a safe, healthy, and violence–free workplace."
DENIS ST–JEAN, National Health and Safety Officer, Public Service Alliance of Canada
1 Bullies and Bullying.
2 Workplace Bullying Defined.
3 Impact on Targeted Employees.
4 How Bullying Kills Good Organizations Like Yours.
5 An Illustrative Case.
6 Why Bullies Bully.
7 Social Influence: How Others Define Our World for Us.
8 A Model of Preventable Causes of Bullying.
9 Mobilize Your Organization: Leaders′ Preparations.
10 Mobilize Your Organization: Managers′ and Supervisors′ Preparation.
11 Preliminary Steps to Address Workplace Bullying.
12 A New Role for Human Resources.
13 The Namie Blueprint to Prevent and Correct Workplace Bullying.
14 Sustain the Bully–Free Culture.
Appendix A: Macro–Bullying Trends That Make Workers Dispensable.
Appendix B: The Namie & Namie Bibliography.
Appendix C: Bullying Is Domestic Violence when the Abuser Is on Payroll.
About the Authors.
Ruth F. Namie, PhD, is a founding consultant for Work Doctor Inc. and was training director for Sheraton Hotels before her clinical training led to helping chemically dependent individuals and families. Ruth′s personal experience was the impetus for the workplace bullying movement in the United States. She has since become an expert on the devastating effects of bullying on targeted workers. Her humanizing contributions to the Namie Blueprint are what distinguish it from traditional business solutions to violence problems at work.