Wisdom of the CEO. 29 Global Leaders Tackle Today's Most Pressing Business Challenges

  • ID: 2210208
  • Book
  • Region: Global
  • 384 Pages
  • John Wiley and Sons Ltd
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How Will Yahoo! Stay on Top in the Twenty–First Century? Sony? DuPont? Why Not Ask Their CEOs? Wisdom of the CEO introduces you to 29 visionaries who are actively changing today′s business paradigm. These top global business leaders explain how they are confronting the eight key issues driving business today–Globalization, Growth, Shareholder Value, Innovation, E–Business, Disruptive Technology, Organization, and Knowledge Management–and give you valuable guidance for maintaining and strengthening your own company′s market share. Listen to the voices of experience as they discuss hot–button issues including:

∗ The Internet–How will e–commerce change customer demands and expectations? K. Blake Darcy, CEO of online trading powerhouse DLJdirect, explains the new rules.

∗ Shareholder Value–Can a leader focus all of a company′s strategic efforts on shareholder value? Sir Brian Pitman explains how managers throughout the Lloyds organization–acting as value–creation strategists–are helping him to do just that.

∗ Disruptive Technology–Can established companies exploit disruptive technologies as effectively as their start–up competitors? CEO Roger G. Ackerman reveals how Corning can–and does.

PricewaterhouseCoopers is renowned for its commitment to helping world–class companies make better business decisions and hone their competitive strategies. With Wisdom of the CEO, Dauphinais, Means, and Price assemble an impressive, unprecedented gathering of today′s leading business minds to discuss the trends that are propelling global business into the twenty–first century–and how they are positioning their companies to take full advantage of those trends.
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Acknowledgements ix

Foreword Discerning the Agenda of the Global Economy xiKlaus M. Schwab

Introduction Warp–Speed Change: The Challenge to Business Leadership 1

Chapter 1 Globalization amidst Rapid Change: Developing an Aggressive Strategy 15

Value from the Center 25Niall W. A. FitzGerald, chairman, Unilever PLC

Next Frontier of Globalization: Consumer Focus 32Jacques A. Nasser, President and Chief Executive Officer, Ford Motor Company

Banking is 90 Percent Action, 10 Percent Strategy 43Sir John Bond, Group Chairman, HSBC Holdings

Organizing and Managing for Global Success 51Bertrand P. Collomb, Chairman and Chief Executive Officer, Lafarge Group

Chapter 2 Growth: Reinvention Is the Key 57

Creating and Managing Hypergrowth 73Michael S. Dell, Chairman and Chief Executive Officer, Dell Computer Corporation

Growth: The Engine of Global Leadership 81Stephen R. Hardis, Chairman and Chief Executive Officer, Eaton Corporation

Satisfying a Global Appetite 90Charles R. Shoemate, Chairman and Chief Executive Officer, Bestfoods

Chapter 3 Shareholder Value: Refocusing on Meaning over Measures 97

Changing the Rules: A Path to Shareholder Value 109John F. Antioco, Chairman and Chief Executive Officer, Blockbuster Inc.

Building Value the Baxter Way 115Harry M. Jansen Kraemer, Jr., President and Chief Executive Officer, Baxter International Inc.

Building Shareholder Value with Strategists Lots of Them 125Sir Brian Pitman, Chairman, Lloyds TSB Group

Chapter 4 Organization: The Pathways of Organizational Transformation 131

Slaying the Dragon 144C. Michael Armstrong, Chairman and Chief Executive Officer, AT&T

Decentralization is the Crucible of Growth 152Ralph S. Larsen, Chairman and Chief Executive Officer, Johnson & Johnson

Firing Up the Evangelical Organization 160William J. Henderson, Postmaster General, United States Postal Service

The Energy of Leadership 167Peter I. Bijur, Chairman and Chief Executive Officer, Texaco, Inc.

Chapter 5 E–business 175

Online Commerce: Changing Everything, or Nothing? 187Esther Dyson, Chairman, EDventure Holdings Inc.

E–business: New . . . and Not So New 198K. Blake Darcy, Chief Executive Officer, DLJdirect, Inc.

To Portal or Nor to Portal? That is the Question 204Robert W. Shaw, Chief Executive Officer, USWeb/CKS

Consumer Empowerment: The Internet and the Art of Management 212James J. Schiro, Chief Executive Officer, PricewaterhouseCoopers

Chapter 6 Disruptive Technology and the Large Corporation 219

Disrupt of Be Disrupted: Overturning Conventional Thinking in the Information Storage Industry 232Michael C. Ruettgers, President and Chief Executive Officer, EMC Corporation

Walking the Precipice: Achieving the Right Technology Balance 242Roger G. Ackerman, Chairman and Chief Executive Officer, Corning Incorporated

Driver or Enabler? The Internet s Role in Twenty–First–Century Business 251Lawrence A. Bossidy, Chairman and Chief Executive Officer, AlliedSignal Inc.

Marketing Reshaped by Technology 260Thierry Breton, Chairman and Chief Executive Officer, THOMSON multimedia

Chapter 7 Innovation: New Ideas, Dangerous Ideas 265

Environmental Compliance Helps the Bottom Line 277Pasquale Pistorio, President, Chief Financial Official, and Chief Executive Officer, STMicroelectronics NV

Cool Head, Firm Hand, Warm Heart: The ABB Approach to Innovation 284Goran Lindahl, Presiedent and Co–Chief Executive Officer, ABB

Teams on Fire: Sony s Innovation Culture 290Nobuyuki Idei, President and Chief Executive Officer, Sony Corporation

DuPont is a Science Company 301Charles O. Chad Holliday, Jr., Chairman and Chief Executive Officer, DuPont

Chapter 8 Knowledge Management: Unifying Knowledge and Action 311

Organizing Knowledge throughout the World 323Timothy Koogle, Chairman and Chief Executive Officer, Yahoo! Inc.

Knowledge Focused on Results 332Dr. Daniel Vasella, Chairman and Chief Executive Officer, Novartis

Ba: A Place for Managing Knowledge 342Yotaro Kobayashi, Chairman and Chief Executive Officer, Fuji Xerox Co., Ltd.

CEO Biographies 349

Index 365

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G. William Dauphinais, based in New York, is a PricewaterhouseCoopers partner. He is coauthor with Colin Price of the bestselling Straight from the CEO. Grady Means is a PricewaterhouseCoopers partner based in Washington, D.C. Colin Price is a former PricewaterhouseCoopers partner based in London.
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