Effective cross–cultural management increasingly means working with people from different cultures and learning to tolerate differences when devising shared priorities.In today′s economic climate, market forces appear to have an increasingly anthropological dimension. The ethnocentric manager, for example, who is unable or unwilling to deal with members of other cultures has fewer career opportunities. To accommodate these changes management schools are giving increasing priority to teaching cross–cultural management skills. International Management combines theory and practice, and includes a variety of exercises to enable students to apply general concepts to specific situations.Mead acknowledges the difficulty in providing a single definition of culture, but does not duck the issue. Instead he provides a succinct account of the sociological and anthropological positions before moving on to the management literature.
This publication deserves a warm welcome because it acknowledges the contribution made by anthropologists to the understanding of culture. As Richard Mead demonstrates, there is clearly a great deal of scope for making more use of anthropological insights in clarifying the role of culture in international management. The book is aimed at students and has been written with admirable clarity, and should be of value to anyone involved in teaching applied social sciences.
Case 1. Introduction to Culture.
Case 2. The Professor′s Shoes.
Case 3. The New Delhi Tea Company.
Case 4. How Much Structure?.
Case 5. The Pascale Automobile Company.
Case 6. The European Union University Support Agency.
Case 7. Asia South/Research.
Case 8. Honesty and Ethics.
Case 9. The Swiss–Thai Joint Venture.
Case 10. Consulair.
Case 11. An American Family Company.
Case 12. Voxykoll.
Case 13. The Korean Hotel.
Case 14. The Australian Expatriate.
Case 15. Job Rotation in Japan.
Case 16. The Anglo–Zambian Research and Development Project.
Case 17. Applying American Systems in Thailand.
Case 18. Repatriation.
Case 19. The Filipino who was Loyal to His Friend.
Case 20. Afolayan Supplies.
Case 21. When to Keep Quiet.
Project 1. Comparing Cultures.
Project 2. Designing a Management Study Skills Course.
Project 3. Making Real Change.
Project 4. Spending Money.
Project 5. Transplanting a Management System.
Project 6. The Ruritanian Electronics Negotiation.
Project 7. Workplace Communication: Needs Analysis.
Appendix: Hofstede′s Model.