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Action Coaching. How to Leverage Individual Performance for Company Success. J–B US non–Franchise Leadership

  • ID: 2210839
  • Book
  • July 1999
  • Region: United States
  • 320 Pages
  • John Wiley and Sons Ltd
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Chances are, if you′re a manager in most any organization today, coaching has become an integral part of your responsibilities. And there′s no more effective approach to coaching than Action Coaching. Developed by the authors through their work with Levi–Strauss, Colgate, Bank of America, Arthur Andersen and other leading companies, Action Coaching is the only coaching process that dramatically increases an individual′s personal performance in direct correlation with established organizational goals. Here, Dotlich and Cairo share the same advice, techniques, and tools they′ve used to transform hundreds of managers and executives into first–rate coaches. Moreover, they clearly demonstrate how Action Coaching can be used as a strategy for achieving organizational goals by aligning personal improvement with a company′s vision for the future.
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PrefaceThe Authors


Part One: Getting Started as an Action Coach

1. Action Coaching: A Brief Introduction

2. The Eight Steps of Action Coaching

3. Action Coach′s Toolkit

Part Two: The Coach′s Edge: Linking Individual Motivation and Comapny Performance

4. How to Coach for Individual and Company Performance

5. Motivating Change

Part Three: Coaching One–to–One

6. The First Meeting

7. Troubleshooting

8. Who′s the Boss?

Part Four: Coaching to Change Your Company

9. Encouraging Productive Collaboration and Constructive Conflict

10. Building Relationship Skills

11. Developing Customer Consciousness

12. Personalizing Leadership

13. The Coaching Evolution

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David L. Dotlich
Peter C. Cairo
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