The authors identify the three most important reward systems for teams––recognition plans, project team incentives, and organizational unit incentives––and provide numerous examples of how today′s top companies are using them to spur the development and success of their work teams.
Twenty–seven case studies from organizations including Chase Manhattan, Ralston Purina, Lotus Development, Bayer, and Rockwell Automation describe in detail how each company designed and implemented their systems. These case studies show readers how to handle a variety of difficult issues such as whether to use cash or non–cash rewards, dealing with team members who don′t pull their weight, combining plans for maximum impact, and communicating clearly about compensation. The authors summarize key solutions from all the case studies in the book′s closing chapter.
By shining a light on struggles, successes, and lessons learned by real–world organizations, Rewarding Teams gives readers the guidance and tools they need to tackle the formidable task of building compensations programs that appropriately and effectively reward and recognize the work of teams.
2. The Missing Link: Meaningful Team Rewards
3. Company Profiles –– Recognition Plans Introduction Chase Manhattan Markam Merck & Company Operations Management International Ralston Purina Company
4. Company Profiles –– Project Team Incentives Introduction Great Plains Software Community Health Care Bayer Corporation Utilicorp United Lotus Development Company
5. Company Profiles –– Organizational Unit ("Group") Incentives Introduction Rockwell Automation Mid–States Technical Staffing Services Ameritech Internal Audit Services Texas Guaranteed Student Loan Corporation RR Donnelley & Sons The American Society of Composers, Authors, and Publisher (ASCAP) CARS IV Research
What We′ve Learned: Lessons from the Trenches
" ′Lessons from the Trenches′ are the operative words here: the authors have spent a lot of time in companies, seeing what works and what doesn′t. If you′re trying to figure out how to reward you company′s teams–and these days, who isn′t?–this is the book for you." ––John Case, executive editor, Harvard Business School Publishing
"At last, a book that demonstrates how two dozen top companies use rewards to make teams work. A useful handbook for human resource and line managers alike." ––Jon R. Katzenbach, senior partner, Katzenbach Partners LLC