Provides a long-term view of what the company's strategic objectives really are.
Shows how to make use of knowledge gained through experience.
Demonstrates the required flexibility of such a system to cope with the fast-changing business environment.
This book provides a practice-based follow on from the successful Performance Drivers by Olve, Roy and Welter (0471 986232)
Readership: Operational managers, consultants, and business students.
Scorecards 10 Years On–Fading Fad or Maturing Management?
Scorecards in Use.
Skandia's Experience from Navigating into the Future.
Visualizing Strategies in Maps.
Using Scorecards to Boost a Strategy-Grounded Dialogue.
Assigning Roles and Responsibilities for Operating Scorecards.
Connecting Strategic Intent: Designing Interfaces Between Scorecards.
How to Balance the Incentive System.
Using IT to Leverage the Scorecard.
Prospects: BSC as a Tool for Modern Management.
Carl-Johan Petri Linköping University.
Jan Roy The Concours Group.
Sofie Roy Stockholm University.