In Management of Technology and Operations Ray Gehani reveals the basic principles and best practices applied by top technology–driven organizations in the intensely competitive global marketplace. Using a model that technologists can relate to a high–performance V–6 engine he pinpoints the six sources of competitive advantage that determine both short–term survival and market leadership over the long term. Then, with the help of real–life examples from leading technology–driven organizations, he demonstrates how these global winners integrate project management and pioneering leadership to exploit the full potential of each of these sources:
- Research and development
- Production automation and engineering
- Information integration
- Customer trust and market understanding
- Reliability and quality promise
- Building the best people.
For working engineers and managers in technology–driven organizations of any size, this book provides a common understanding of the goals and methods of managing technology and operations. It is also an excellent text for upper–level undergraduate and graduate students in science, engineering, and business.
CORE COMPETENCIES OF TECHNOLOGY.
Production Operations and Automation Engineering.
Proprietary Know–How, Intellectual Property, and Research and Development: The Sources of Scientific Industrial Revolution.
Product Development and Customer Trust.
SUPPORTIVE COMPETENCIES OF TECHNOLOGY.
Promise of Quality: Products, Processes, and Management.
Processing Information and Communication.
People Resource and Human Capital: Innovators, Agile Learners, Creators, Decision Makers, Change–Agents, and Entrepreneurs.
INTEGRATION AND PIONEERING OF TECHNOLOGY.
Project Management and Integration.
Pioneering Vision and Leadership.
Projected Future of Technology and Success in Society.