Drawing on the personal experiences he and his colleagues at Delta Consulting Group have had with companies as varied as Lucent Technologies, Sun Microsystems, Xerox Corporation, Corning, Chase Manhattan, and Kaiser Permanente, Nadler offers organizational leaders a coherent approach that has been tested, refined, and tested again in the marketplace. He candidly reveals why corporate change must be driven by top executives and vividly illustrates how they do it.
In his highly readable style, Nadler presents the core principles shared by successful change managers: appropriate involvement, committed leadership, valid information, and informed choices. He clearly demonstrates how effective leaders actively involve key managers and articulate visions and goals that address the basic values and highest aspirations of people throughout the organization. Without exception, he says, they support sharing and questioning information at all levels, and act with the understanding that the best decisions emerge from full and open consideration of the widest range of alternatives.
Champions of Change gives leaders and managers a new repertoire of concepts, ideas, tools, and techniques for understanding the dynamics of change and managing it within their own area of responsibility. This essential guide offers an unprecedented opportunity to learn the lessons of the "champions of change" those CEOs who lead change themselves, and then provide support for others who dare to challenge the status quo.
2. Where to Start: Understanding Organizations.
3. From Tuning to Overhaul: The Dimensions of Change.
4. Reshaping the Entire Enterprise: The Special Challenges of Discontinuous Change.
5. Winning Hearts and Minds: Overcoming the Obstacles to Change.
6. Setting the Stage: Recognizing the Change Imperative.
7. Waging the Great Campaign: Developing a Shared Direction.
8. Building a New Strategy: The Strategic Choice Process.
9. Redesigning the Organizational "Hardware": The Keys to Strategic Design.
10. When Worlds Collide: Aligning Strategy And Culture.
11. Finding the Right People: A Guide to Strategic Selection.
12. Staying the Course: Consolidating and Sustaining Change.
13. Leading the Charge: The Unique Role of Senior Management.
14. Learning to Lead Change: The New Principles for CEOs and Companies.
"A practical, thoughtful guide to change management. It is a pleasure to read, full of great examples and ideas." –Ed Lawler, director, Center for Effective Organizations, University of Southern California
"Few executives expect the future to be more stable than the present. Yet few have seriously begun the long journey of thinking and redesigning themselves and their organizations for the future. The insights and methods presented by David Nadler will, hopefully, engender the courage to embark." –Peter M. Senge, director, Center for Organizational Learning, Sloan School of Management, Massachusetts Institute of Technology
"Immensely readable. This work bolts together the image or theory and the reality of what is required to change the performance of an enterprise. Whether the challenge is renewal or fundamental change, this book delivers real–life depictions that will help all who invest the time." –Richard A. McGinn, president and chief operating officer, Lucent Technologies Inc.