- Features a total of over 600 entries, Incorporating 150 new or significantly revised contributions
- Reflects emergent topics and terms
- Provides new content on workplace bullying, emotional intelligence, virtual organization, the balanced scorecard , and generation X
- Includes entries from more than 240 international contributors
Susan has worked extensively with public and private organisations including Customs and Excise, British Gas, United Utilities, and Child Support Agency on a range of projects and her research interests and publications are in the area of occupational stress, organisational culture and change, particularly in the context of mergers, acquisitions and joint ventures.
(previous editors: Laurence H Peters, Charles R Greer and Stuart A Youngblood)