Leading in Times of Crisis presents a new approach and concrete steps to compete in this complex, diverse, and uncertain marketplace. Drawing on compelling research and more than twenty interviews with CEOs and top-level executives, former executives and professors David Dotlich, Peter Cairo, and Stephen Rhinesmith highlight the growing urgency to evolve from a traditional, one-dimensional leadership model to what they term "whole leadership." Whole leadership allows leaders to act in three ways that are important now but absolutely essential to their business in the future: - RETHINK YOUR BUSINESS - CONNECT WITH STAKEHOLDERS - LIVE YOUR VALUES
In an accessible, no-nonsense style, the authors provide new and experienced leaders with specific action steps for facing difficult choices, engaging diverse customers and employees, and acting in the face of uncertainty to deliver results and move companies forward in a turbulent, demanding, and resource-constrained world.
Leading in Times of Crisis will help you become a "whole leader" by aligning your purpose, skills, and decisions with the outcomes your business requires. Read it and find out how every leader has the potential to make a difference in this new world.
Part One The Challenge 5
1 Navigating the Perfect Storm: Complexity, Diversity, and Uncertainty 6
2 What You’re Up Against as a Leader Today 15
Part Two Nine Ways to Navigate the Perfect Storm Through Whole Leadership 29
Section One Navigating the Wave of Complexity 30
3 Destroy and Rebuild Your Business Model 31
4 Focus, Simplify, and Network Your Organization 45
5 Build a Climate for Innovation 59
Section Two Navigating the Wave of Diversity 74
6 Differentiate and Integrate Your Markets 76
7 Learn to Lead Everyone 90
8 Become Stakeholder Savvy 108
Section Three Navigating the Wave of Uncertainty 123
9 Redefine Risk and Uncertainty 125
10 Balance Conflicting Priorities 138
11 Be Clear What You Have the Courage to Stand For 154
Part Three Developing Whole Leaders and Teams 165
12 Aligning Your Company’s Talent to Navigate the Storm 166
13 Aligning Your Team Around Whole Leadership 179
14 Developing Yourself as a Whole Leader 190
15 Navigating the Perfect Storm: A Final Thought: Why Whole Leaders Will Succeed 200
About the Authors 219
Peter C. Cairo Oliver Wyman Executive Learning Center; Columbia University.
Stephen H. Rhinesmith Oliver Wyman Executive Learning Center.