The Reactor Factor. How to Handle Difficult Work Situations Without Going Nuclear

  • ID: 2213679
  • Book
  • 240 Pages
  • John Wiley and Sons Ltd
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Praise for The Reactor Factor

"This book could easily be called ′No BS Bullet Points for Success. ′Straight talk about lots of topics and what you can actually DO to make your life the way you want it. Buy it, read it, and go to work!" Larry Winget New York Times bestselling author of People Are Idiots and I Can Prove It!

"Marsha is a straight–talker, direct, and honest, and shows you how personal accountability is key in both the business world and your personal relationship with yourself and others. She provides ways and tips on how to see yourself through the eyes of others and honestly assess yourself." Betty Chan–Bauza Vice President of Strategy and Product, LifeLock

"In my twenty years in the United States Marine Corps, at all levels of command, we operated by an SOP (Standard Operating Procedure). Marsha has provided you an SOP for success if you dare to read it." Steve Hill Master Sergeant, United States Marine Corps (retired)

"Read this book! If you need a job, it will give you clear direction; if you have a job, it will give you higher purpose. Marsha is the real deal and someone who truly cares about serving others." Doug Duce Chairman, iMemories; former Chairman and CEO, Cold Stone Creamery

"My experience has been that most management material I′ve read over the last forty–five years is either a restatement of Drucker or approaches problems as if they were in a test tube with static solutions. That is why I enjoyed Marsha′s book. She provides practical tools that may not guarantee success but do guarantee the opportunity to succeed." Bruce Crile Vice President, Human Resources, The Doctors Company

"This book shows you how to leap over mental hurdles, remain positive and optimistic in the face of turbulence and negativity, and fulfill your full potential for successful living." Brian Tracy author of How Leaders Lead

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Preface.

Acknowledgements.

Introduction.

Chapter 1 Deciding to Decide: Take It, Leave It, Change It.

Chapter 2 Spoiled Brats: Entitlement, Blame, Accountability.

Chapter 3 Give Up or Toughen Up: React or Respond?

Chapter 4 What Leaders Want: Attitude, Core Values, Outcomes.

Chapter 5 The F Word: The Skinny on Being Fat.

Chapter 6 Office Politics and Gossip: The Silent Killers.

Chapter 7 Is Your Networking Working? The Good, the Bad, and the Connected.

Chapter 8 What You Need to Succeed: Presentation Skills, Meetings, Managing Negativity, Dress Code, and Customer Service.

Chapter 9 Find It, Keep It, Love It: And What to Do If You re Laid Off.

Chapter 10 Preach It, Teach It: Control, Decisions, Money, Parenting.

52 Lessons Learned.

Appendix––Connections.

About the Author.

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Marsha is a professional speaker and author, and is known as the Muhammed Ali of communications. She can dance, look pretty and she uses the entire ring. Marsha also knows how and when to land a knockout punch. Think of her information as charm school with live ammunition.

She shares proven tactics for managing people, employees and clients that create perplexity, puzzlement and pandemonium at work and at home. ′Let′s be honest,′ she says, ′some of the situations you encounter are toxic and you need to learn how to handle it or they′ll tear you apart.′ This is where you′ll learn how to get the results you deserve, reduce conflict and improve relationships.

This biography was provided by the author or their representative.

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