Creating a Culture of Competence

  • ID: 2214097
  • Book
  • 352 Pages
  • John Wiley and Sons Ltd
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Competence?and its role in achieving peak performance?remains one of the hot issues in business today. Yet it?s not enough for individual leaders, managers, and employees to demonstrate personal competencies. Rather, an entire organization must be unified to create a culture of competence. This culture can then be passed along to succeeding generations of employees who will continue to contribute to, and strengthen, a company?s future.

In Creating a Culture of Competence, Michael Zwell provides a bold, prescriptive approach to achieving organizational success through improved individual and group job performance and satisfaction. He clearly defines those core qualities that lead to peak performance, then illustrates, step–by–step, how companies can identify and develop individual leadership, managerial, and employee competencies for maximum personal and organizational benefit.

Based on years of personal experience and research, Creating a Culture of Competence expertly combines behavioral theory with solid business practice to create positive organizational change. You?ll discover how to:

  • Use vision and competencies for cultural transformation
  • Create competency models
  • Implement competencies in selection and performance management

You?ll learn what really makes an organization successful . . . understand how HR?s role is becoming central to building a high–performance organization . . . find out what technologies are being used to change corporate culture . . . then combine these elements to create a highly effective, competency–based organizational strategy.

Creating a Culture of Competence offers a blueprint for hiring, developing, and retaining a superior workforce. By encouraging individuals to realize their potential, then motivating them to work in concert, you can lead your organization to reach its objectives . . . and get superior business results.

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What Makes an Organization Successful?: The Role of Culture and Competence.

The Building Blocks of Culture: Behavioral Competencies.

Using Competencies to Analyze and Change Your Culture.

The Role of Leadership.

The Changing Role of Human Resources in Building a High Performance Organization.

Using Vision and Corporate Philosophy to Create a Culture of Competence.

Using Vision for Individual Competency Development.

How to Use Competencies to Transform Your Culture.

Developing Competency Models.

Using Competency–Based Selection in the Ideal Hiring Process.

Using Competencies to Hire and Retain a High Performance Workforce.

Developing Your Employees: Competency–Based Performance Development.

Using Technology to Change Corporate Culture.

Putting It All Together.


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MICHAEL ZWELL, PhD, is CEO of Metamor–phics and developer of CompetencySuite, a suite of integrated, competency–based HR applications on the Internet. He is also Chairman of Zwell International, the executive search firm he founded in 1982. In 1997 and 1998, the MacArthur and Annenberg Foundations, as part of the largest and most visible school reform movement in the country, funded Zwell International and Metamorphics to develop competency–based selection and performance management processes for principals in the Chicago Public School System. Dr. Zwell is a contributor to such diverse journals as Directors and Boards, U.S. Banker, and Sales and Marketing Management.
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Note: Product cover images may vary from those shown