Managing Operations examines the different types of organizations in both the public and private sectors. It considers the relationship between operations, marketing and personnel, and looks at:
Providing a clear introduction and packed with examples and cases, Managing Operations is a complete overview of the supervisory functions and the skills they demand. The books will be especially useful for those taking courses via the NEBSM, RSA, ISM, City and Guild and BTEC.
Other series titles include Managing Finance and Information and Managing People.
Setting Operations in Context.
The Operations Process.
Organizing and Implementation.
Communicating with the Customer.
Managing the Working Environment.